KDEX4403-E

Command execution failed. Processing to apply the import data failed. The data is not reflected in the database. (command name = command-name, subcommand name = subcommand-name, import file = import-file-name)

[Cause] Possible causes include the following:

(1) The service (JP1_ITDM_DB Service) is stopped.

(2) A network failure occurred.

(3) The authentication information for connecting to the data folder shared between servers is incorrect.

(4) The management server is temporarily experiencing a heavy load.

[Action] Cancels command execution.

[Workaround]

(1) Start the service (JP1_ITDM_DB Service), and then retry command execution.

(2) Resolve the cause of the network failure, and then retry command execution.

(3) Verify that the user name and password for connecting to the data folder shared between servers are correct, and then retry command execution.

(4) Wait a while, and then retry command execution.

If the problem persists, collect troubleshooting information by using the appropriate command, and then contact customer support.