Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Administration Guide


KDEX4271-E

An error occurred while backing up the database. Backup has been canceled.

[Cause] Backup failed due to the following possible reasons:

(1) Improper access privileges for the backup folder or data folder.

(2) An I/O error occurred.

[Action] Cancel backup.

[Workaround]

(1) Confirm the access rights of the backup folder and data folder.

(2) Confirm that a disk failure has not occurred.

If the problem persists, Use troubleshooting information collection command to collect troubleshooting information and contact Customer Support.