KDEX4220-E

Failed to start the database.

[Cause] Failed to start the database. Possible causes are as follows:

(1) The disk containing the installation folder does not have enough free space to start the database (required space = required-space MB).

(2) The service (JP1_ITDM_DB Service) has stopped.

[Action] Cancels database startup.

[Workaround]

(1) Free up more space on the disk containing the installation folder, and then restart the service (JP1_ITDM_DB Service).

(2) Start the service (JP1_ITDM_DB Service).

If the problem persists, collect troubleshooting information by using the appropriate command, and then contact customer support.