Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Administration Guide


KDEX4072-E

Failed to execute the command. Failed to update all or part of information for JP1/IT Desktop Management - Manager. Command name=command-name, Not updated information=information-that-could-not-be-updated (Windows updates, antivirus software, definition files for Manager behavior, Agent)

[Cause] The possible reasons are given below:

(1) An update for another function is running.

(2) Insufficient space in the installation folder or the database folder.

(3) Improper access privileges to the installation folder or the database folder.

(4) An I/O error has occurred.

[Action] Cancel command execution.

[Workaround]

(1) Retry command execution after a while.

(2) Free the disk space.

(3) Confirm the access rights.

(4) Confirm that a disk failure has not occurred.