KDEX4065-E

Failed to execute the command. Could not start JP1/IT Desktop Management - Manager. Command name =command-name

[Cause] The possible reasons are given below:

(1) The license is not registered.

(2) The license has expired.

(3) The Windows Management Instrumentation Service is not started normally.

(4) The license information is invalid.

[Action] Cancel command execution.

[Workaround]

(1) Register a valid license.

(2) Purchase a valid license.

(3) Confirm The Windows Management Instrumentation Service is started normally.

(4) Use troubleshooting information collection command to collect troubleshooting information and contact Customer Support.