Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Administration Guide


KDEX1514-E

Could not upgrade the database.

[Cause] An error occurred while upgrading the database. The possible reasons are:

(1) Improper access privileges to database folder, local data folder, or database extraction folder.

(2) An I/O error occurred.

[Action] Cancel Setup.

[Workaround]

(1) Confirm the access rights of database folder, local data folder, and database extraction folder.

(2) Confirm that a disk failure has not occurred.

If the problem persists, Use troubleshooting information collection command to collect troubleshooting information and contact Customer Support.