Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Administration Guide


18.15 Troubleshooting problems when browsing operation logs

Operation logs that are stored in the site server cannot be browsed

If you cannot browse operation logs that are stored in the site server, the cause of the problem might be one of the following:

  1. A problem has occurred in the network between the management server and the site server.

  2. The service on the site server or the database on the site server is stopped.

Action to be taken

In the Events module or the message log files of the site server, check whether anything has occurred that might be the cause of the problem.

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