18.5 Actions to be taken when a CSV file is displayed incorrectly
When you import or export a CSV file, depending on your operating environment, the CSV file might be displayed incorrectly. This section describes what actions to take if the CSV file is displayed incorrectly.
- When importing a CSV file
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If data is displayed incorrectly in the Map Fields view when you import asset information, return to the Upload CSV File view, and then change the character set of the CSV file to be imported by changing the character set that is specified in Encoding.
- When exporting a CSV file
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If data is displayed incorrectly when you refer to an exported CSV file by using software such as a spreadsheet application, change the character set of the CSV file to be exported by changing the character set that is specified in Encoding in the Select Export Columns dialog box.
- Tip
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When editing and importing asset information that had previously been exported, specify the character set that was chosen when the file was exported.