15.9.4 Specifying settings to link with an MDM system
To obtain smart device information from an MDM system and manage it in JP1/IT Desktop Management, you must specify information for connecting to the MDM system and the schedule for obtaining the smart device information.
- Important note
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Only a single MDM linkage setting can be specified for each MDM server. If more than one setting is specified for a single MDM server, JP1/IT Desktop Management might fail to control smart devices.
To set information for linking with an MDM system:
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Obtain a server certificate for an MDM product.
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In the Web browser, access the portal of MDM products.
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Export the server certificate to a file.
- For Internet Explorer:
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(i) Right click on the window, and select Properties, Certificates, Details, and then Copy to File.
(ii) Use the certificate export wizard to export the certificate in the DER encoded binary X.509 format.
- For Firefox:
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(i) Right click on the window, and select View Page Info, Security, View Certificate, Details, and then Export.
(ii) In the dialog box for saving certificates, save the certificate in the X.509 Certificate (DER) format.
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Copy the server certificate obtained in step 1 to a management server.
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Import the server certificate to the management server.
Execute the following command in the command prompt of the management server:
JP1/IT Desktop Management - Manager installation folder\mgr\uCPSB\jdk\jre\bin\keytool.exe -import -keystore JP1/IT Desktop Management - Manager installation folder\mgr\uCPSB\jdk\jre\lib\security\cacerts -file \server certificate path\ -alias \server certificate alias\#
#: The string server certificate path indicates the path of the server certificate copied in step 2. The string server certificate alias indicates another name of the server certificate to be imported. You can specify any name for the alias.
When the command is executed, you are asked to type a password to import the server certificate. Type the password. The default password is change it.
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Display the Settings module of JP1/IT Desktop Management.
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In the menu area, select General and then MDM Linkage Settings.
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In the information area, click the Add button in the MDM Linkage Settings.
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In the displayed dialog box, specify information about the MDM system to be connected to.
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Click the Test button to check if a connection to the specified MDM system can be established.
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Edit Collection Schedule.
Specify the schedule if you want to regularly update the smart device information according to a determined schedule.
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Click OK.
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In the information area, click the Edit button in Edit Discovery Option.
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In the displayed dialog box, specify whether the discovered smart device is to be automatically managed.
The smart device information is obtained from the MDM system according to the schedule specified in MDM Linkage Settings.
To link with MobileIron, you must assign API permission in MobileIron to the user ID specified in MDM Linkage Settings.
- Tip
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Discovered smart devices are to be managed according to the settings specified in Edit Discovery Option. If the discovered devices are not specified as a device to be automatically managed, to manage the smart devices, you must specify the smart devices as management target in the Discovered Nodes view of the Settings module.
- Tip
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After importing the server certificate that you obtained from the MDM system to the management server, if you change the server certificate, you need to obtain the changed server certificate, and then re-import it to the management server.
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