Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Administration Guide


10.10.4 Action to be taken in case of failure in a site server database

When you search the operation logs on a site server, index information for the operation logs is used. Because of this, if a failure occurs in the site server database, and operation log data and index information are no longer consistent or index information is lost, you cannot properly search the operation logs stored on the site server.

In this case, recreating the index information for the operation logs on the site server allows you to resume proper searches of the operation logs stored on the site server.

To take action in case of a failure in the site server database:

  1. Execute the recreatelogdb command on the site server.

Index information for operation logs is recreated and you can search the operation logs.

Important note

Because the site server stops while the recreatelogdb command is executed, the operation logs generated during that period cannot be viewed until execution of the command completes. After the completion of the recreatelogdb command, when the site server starts, creation of index information for operation logs also starts. Because creation of index information places a heavy load on the site server, depending on the amount of operation log data, it might take several days to complete. In addition, the operation logs generated while the index information is created cannot be viewed until creation of the index information completes. Take into account the impact described above before executing the recreatelogdb command.

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