1.2.1 General procedure for installing agents on computers to be managed offline

To manage computers offline by using JP1/IT Desktop Management, first create an agent configuration for offline management, and then create an installation set. Using an external storage medium, install agents on computers.

The following figure shows you (system administrator) how to install agents on computers to be managed offline:

1. Create an agent configuration for offline management.

   Create an agent configuration in which the Connect to the management server check box is cleared by using Agent Configurations in the Settings module.

2. Create an installation set.

   Create an installation set with an agent configuration for offline management, and then download the created installation set on your computer.

3. Store the installation set on an external storage medium.

   Store the installation set on an external storage medium, and then provide the external storage medium to a user.

4. Install agents on computers.

   The user inserts the external storage medium into a computer to be managed offline, and then runs the installation set to install an agent on the computer. Using the same external storage medium, the user repeats this step to install agents on all computers to be managed offline.

Agents are installed on all computers. When the agent installation task is complete, acquire device information from the computers to be managed offline to include them as the management targets of JP1/IT Desktop Management.

Tip

If you are installing an agent on a computer that is to be frequently switched between offline management and online management, we recommend that you prepare an agent configuration specifically designed for this purpose. If you simply apply the agent configuration for offline management to these computers, you have to change the agent configuration every time you switch between offline management and online management.

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