9.3 Troubleshooting during building of an offline management configuration system
In the following cases, change the management status. For details about how to do this, see 9.3.1 Switching from offline management to online management or 9.3.2 Switching from online management to offline management.
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The agent for online management was mistakenly installed on a computer you want to manage offline.
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The agent for offline management was mistakenly installed on a computer you want to manage online.
To determine whether you installed the wrong agent, check the agent setup.
Also, if you specified incorrect agent configurations on the computer whose site server and network access control you want to enable, take action as follows according to the settings:
To take action when the agent configuration that clears Connect to the management server is assigned:
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Switch the management status from offline management to online management.
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Manually start the site server and network access control services.
To take action when the agent configuration that clears Regularly send information collected from a computer to the management server is assigned:
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In the agent configuration, select Agent Basic Settings then and Basic Settings, and then select Regularly send information collected from a computer to the management server.
- Organization of this section