7.4 Procedure for replacing site servers
Replacement of a site server means to migrate the site server functionality of a computer on which the site server program is currently installed to another computer. On the new computer, you must build a new site server, and migrate operation log data from the old site server.
- Important note
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The first four digits of the version information for the site server program that will be installed on the new computer and the first four digits of the version information for the program installed on the old computer must match. For example, if the product version is 09-50-01, the 09-50 portion must match.
- Important note
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You cannot upgrade the site server program during replacement of the site server. Accordingly, install the update before or after replacement.
To replace a site server:
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On the old site server, stop the site server service (JP1_ITDM_Remote Site Service).
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On the new computer, manually copy the operation log data from the old site server.
Copy the data so that the folder structure under the operation log data folder will be the same on both the old and new site servers. The operation log data folder is a folder specified in Operation log data folder during setup of each site server.
- Tip
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The larger the amount of operation log data to be copied in this step, the longer it takes to re-create index information that is performed in step 6. We recommend that you copy only necessary data.
- Tip
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It is not necessary to manually copy the data used for distribution functionality relay. The data is downloaded automatically from the management server.
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Install the agent on the new computer.
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Install the site server program on the new computer, and perform the setup.
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On the new site server, stop the site server service (JP1_ITDM_Remote Site Service).
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On the new site server, use the recreatelogdb command to re-create index information of the operation log data.
Specify -all as the command argument.
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On the new site server, start the site server service (JP1_ITDM_Remote Site Service).
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In the operation window, change the server configuration.
In the Settings module, select Server Configuration, Server Configuration Settings, and then Site Server Group Settings. From the site server group that contains the old site server, delete the old site server, and then add the new site server and adjust the priority in the Edit Site Server Group dialog box that you open by clicking the Edit button.
- Tip
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If the new site server is not displayed in the Edit Site Server Group dialog box, confirm that the computer that will be used as that server is connected to the network, and then wait a while.
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Uninstall the site server program from the old site server.
Because the operation log data is not deleted, delete it manually from the operation log data folder.
Replacement of the site server is complete.
- Important note
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When the recreatelogdb command finishes and the site server starts, creation of the index information of the operation log data begins. Because the site server is loaded while the index information is being created, it might take a few days to complete the index, depending on the amount of operation log data. Also, operation log data that is generated while the index is being created cannot be checked until the creation of the index information has been completed. Execute the recreatelogdb command after taking these issues into consideration.
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