Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Configuration Guide


6.4 Procedure for uninstalling the site server program

When you want to re-install the site server program, or change the site server, uninstall the site server program.

Important note

Do not shut down the OS during uninstallation. If you do so, the OS might not operate correctly even if you install it again later.

Important note

Before you can uninstall the site server program in the Device module, the component (site server program) must be registered on the management server.

Tip

Uninstalling the site server program does not delete operation log data. If the data is no longer needed, delete the data manually from the folder that is specified in Operation log data folder during site server setup.

To uninstall the site server program:

  1. Open the Device module.

  2. In the menu area, select a device list from Device Information to display the site server you want to uninstall in the information area.

  3. In the information area, select one applicable site server.

    A site server is a computer for which [Figure] or [Figure] is displayed for the management type.

  4. From Actions, select Uninstall Site Server Program.

  5. In the Uninstall Site Server Program dialog box, click the OK button.

The site server program on the computer you selected is uninstalled.

When the site server program is uninstalled, the management type icons return to [Figure] or [Figure].

Tip

In an environment in which a site server cannot connect to a management server, you can uninstall the site server program on the computer by selecting Windows Control Panel, Programs and Features, and then JP1/IT Desktop Management - Remote Site Server. However, if you uninstall the site server program by using this method, you must perform the uninstallation procedure in the operation window to change information (the management type of the applicable computer) on the management server.