2.3.3 Procedure for installing the site server program from the supplied media

When you install the site server program, you must log on to a computer with an installed agent as a user with administrator permissions.

Important note

If you install the program on a Windows computer that supports User Account Control (UAC), a dialog box that asks for elevating permissions might appear. If this dialog box opens, elevate permissions.

Important note

Do not shut down the OS during installation. If you do so, the program might not operate correctly even if you install it again later.

Important note

On a computer that runs Windows 8, do not specify the following folders during installation:

• Folders under system-drive:\program files\WindowsApps

• Folders in storage areas created by virtual provisioning

Tip

You cannot install the site server program on a management server.

To install the site server program from supplied media:

1. Insert the supplied media in the CD/DVD drive.

2. In the Hitachi Integrated Installer dialog box that opens, select JP1/IT Desktop Management - Remote Site Server, and then click the Install button.

3. In the dialog box indicating the start of installation, click the Next button.

4. In the User Registration dialog box, enter the user name and company name, and then click the Next button.

5. In the Installation folder dialog box, select the installation folder, and then click the Next button.

6. In the confirmation dialog box used for the installation, make sure the installation is correct, and then click the Install button.

   Installation starts. If you notice a problem, click the Back button to correct the applicable setting.

7. When installation finishes, click the Completed button.

Installation of the site server program is complete. If a message asking you to restart the computer appears, restart it.

After installation, setup must be performed to create a database. If you selected Setup, setup starts automatically when installation finishes.

To Page Top