1.6.9 Procedure for installing the agent from supplied media

When you install an agent, you must log on to the OS as a user with administrator permissions.

Important note: When you install the agent on a Windows computer that supports User Account Control (UAC), a dialog box requesting elevation of the user permission level might appear. If this dialog box appears, agree to the request.

Important note: Do not shut down the OS during installation. If you do so, the agent might not operate correctly even if you install it again later.

Important note

On a computer that runs Windows 8, do not specify the following folders during installation:

To install the agent:

Insert the supplied media in the CD/DVD drive.
In the displayed Hitachi Integrated Installer dialog box that opens, select JP1/IT Desktop Management - Agent, and then click the Install button.
In the dialog box indicating the start of installation, click the Next button.
In the Installation type dialog box, select the installation type, and then click the Next button.

If you want to specify the installation folder, select custom installation. If you select quick installation, the default installation folder is set.

If you select quick installation, go to step 7.

Tip

The default installation folder for the agent is C:\Program Files\HITACHI\jp1itdma. If the OS is a 64-bit version of Windows, the default folder will be under the folder defined by environment-variable%ProgramFiles(x86)%(C:\Program Files (x86)\Hitachi\jp1itdma\ when the OS is installed on the C drive).
In the Installation folder dialog box, specify the installation folder, and then click the Next button.
In the dialog box indicating the preparations for starting installation are complete, click the Install button.

Installation starts.
When the installation finishes, click the Complete button.

Installation of the agent is complete, and the Setup dialog box opens. If a message asking you to restart the computer appears, restart it.

Tip: When you install JP1/IT Desktop Management - Agent, Remote Control Agent is also installed. The Remote Control Agent program required on the destination computer when the remote control functionality is used.