1.4.4  Unlocking a user account

A user account is locked if the user fails to log in three consecutive times. You must unlock the account before it can be used.

To unlock a user account:

1. Log in as a user who has user account management authority.

2. In the Settings module, select User Management, and then Account Management to display the Account Management view.

3. Click the Edit button of the locked user account.

4. In the dialog box that appears, select Enabled from Status.

The user account is unlocked.

Tip

If no other administrator has user account management authority, restart the management server. The user account is unlocked.

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