4.5.10 Acquiring operation logs when the connection destination of the agent is turned off
If a user performs an operation on a computer with the agent installed while the management server or site server on which operation logs will be stored is turned off, operation logs are temporarily saved on the computer.
After that, when the management server or site server is turned on, the operation logs saved on the computer are uploaded to the management server or site server.
- Important note
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Operation logs for a maximum of 1,000 hours can be temporarily saved on the computer. Operation logs exceeding 1,000 hours are deleted, beginning from the oldest. Therefore, we recommend that you turn on the connection destination before old operation logs are deleted.
- Tip
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When the operation logs are acquired periodically, operation logs saved on the computer with the agent installed are also uploaded to the management server or site server.
If the management server has been turned off for more than a month, the operation logs older than a month cannot be acquired because the period for storing operation logs in the backup folder on the management server has expired. If you specify acquisition of operation logs, do not turn off the management server for a long time. This restriction does not apply to site servers.