Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Desktop Management Overview and System Design Guide


4.2.1 Management server prerequisites

The following describes the OSs and software required for the management server.

Note that you can use only alphanumeric characters and hyphens (-) for the computer name of the server on which JP1/IT Desktop Management - Manager is installed. Also note that the computer name must begin with an alphabetic character and end with an alphanumeric character.

To set up a multi-server configuration system, the version of JP1/IT Desktop Management - Manager and the version of the database server must be the same.

OSs

The management server requires one of the OSs listed in the following table.

To manage more than 10,000 devices in a multi-server configuration system, you must be running a 64-bit edition of Windows Server 2012 or Windows Server 2008.

OS

Details

Windows 8

Windows 8 Enterprise

Windows 8 Pro

Windows Server 2012#1

Windows Server 2012 Datacenter

Windows Server 2012 Standard

Windows 7#2

Windows 7 Enterprise#3

Windows 7 Professional#3

Windows 7 Ultimate#3

Windows Server 2008#1

Windows Server 2008 R2 Datacenter#3

Windows Server 2008 Enterprise#4

Windows Server 2008 Enterprise without Hyper-V#4

Windows Server 2008 R2 Enterprise#3

Windows Server 2008 Standard#4

Windows Server 2008 Standard without Hyper-V#4

Windows Server 2008 R2 Standard#3

Windows Server 2003

Windows Server 2003, Enterprise Edition#3, #4

Windows Server 2003, Enterprise x64 Edition#3, #4

Windows Server 2003 R2, Enterprise Edition#4

Windows Server 2003 R2, Enterprise x64 Edition#4

Windows Server 2003, Standard Edition#3, #4

Windows Server 2003, Standard x64 Edition#3, #4

Windows Server 2003 R2, Standard Edition#4

Windows Server 2003 R2, Standard x64 Edition#4

#1: Server Core cannot be used as an installation option.

#2: XP mode is not supported.

#3: Service Pack 1 is included.

#4: Service Pack 2 is included.

Software

Windows Installer 2.0 or later must be installed on the server on which JP1/IT Desktop Management - Manager is to be installed.

The following table shows the software required to use the operation windows of JP1/IT Desktop Management.

Item

Software

Web browser

One of the following is required:

  • Microsoft Internet Explorer 6

  • Windows Internet Explorer 7

  • Windows Internet Explorer 8

  • Windows Internet Explorer 9

  • Windows Internet Explorer 11

  • Firefox 3.5 or later

Browser plug-in

For Windows 8, Windows 7, Windows Server 2008, or Windows Server 2003

Adobe Flash Player 10.3 or later

For Windows Server 2012

Desktop Experience

The operation window can also be used on a computer other than the management server, provided that the software shown above is installed on that computer.

Tip

If a dialog box asking you to upgrade Adobe Flash Player appears when you access the JP1/IT Desktop Management login window, upgrade your Adobe Flash Player in response to the request.

Related Topics: