Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Automatic Job Management System 3 Messages 1


KAVC4513-E

The user could not be authenticated at the connection destination.

Detailed information [(maintenance-information)]

The user could not be authenticated at the connection destination.

(S)

Cancels processing.

(O)

Collect the following data, and then contact the system administrator:

  • A hardcopy of the window

  • JP1/AJS3 Console View log information

  • JP1/AJS3 Console Manager log information

  • Log information about JP1/Base at the connection destination (If the Access Control server is on another host, also collect log information about JP1/Base on that Access Control server.)

  • For details on how to collect the logs, see 1.3 Data to be collected when a problem occurs in the manual Job Management Partner 1/Automatic Job Management System 3 Troubleshooting and 1.4 Collecting data for troubleshooting in the manual Job Management Partner 1/Automatic Job Management System 3 Troubleshooting.

For details on how to collect the log of JP1/Base, see the Job Management Partner 1/Base User's Guide.