2.1.3 Troubleshooting problems related to JP1/AJS3 operation
- Organization of this subsection
(1) JP1/AJS3 does not function normally
Check for the following:
-
JP1/AJS3 is not in a status in which programs can stop, such as the standby, resume, and suspended status.
-
If you have changed the system time, make sure that you did so by using the procedure described in 8.9.3 Changing the date and time of the system in the Job Management Partner 1/Automatic Job Management System 3 Administration Guide.
(2) An error occurs during communication using IPv6 addresses
Check the items listed below. For details about IPv6 addresses, see 2.3.3 Communication using IPv6 addresses in the Job Management Partner 1/Automatic Job Management System 3 System Design (Configuration) Guide.
-
If the JP1/AJS3 service does not start on the manager host, make sure that the manager host is an IPv4/IPv6 host.
The JP1/AJS3 service does not start unless the manager host supports the IPv4 protocol.
-
If communication using IPv6 addresses is impossible, execute the jp1ping command to check the connection with the destination host. For details, see the Job Management Partner 1/Base User's Guide.