7.1.3 Procedure for setting the outputting of a dump file

1. In Control Panel, click System.

   The System dialog box opens.

2. Click Advanced.

   The System Properties dialog box opens.

3. On the Advanced page, in Start and Recovery, click the Settings button.

   The Startup and Recovery dialog box opens.

4. In Write Debugging Information, select Complete Memory Dump, and then specify the output destination file in Dump File.

   Depending on the size of installed memory, Complete Memory Dump might not be displayed. In this case, select Kernel Memory Dump.

Cautionary note:

The size of the memory dump varies according to the amount of memory actually installed. The greater the amount of installed physical memory, the larger the size of the memory dump. Therefore, ensure that there is sufficient free space on the disk to collect a memory dump. For details, see the documentation provided by Microsoft.

To output a crash dump, you need to set information in the Windows registry. For details about how to set the information, see the technical support information related to Microsoft Windows Error Reporting (WER). Specify the settings so that a complete dump will be output.

Cautionary note:

A crash dump is also output when application programs other than JP1 crash. Output of a crash dump requires a large amount of disk capacity. When you set a crash dump to be output, ensure that there is sufficient free disk capacity.

In JP1/AJS3 - View and JP1/AJS3 Console View, specify the settings for outputting user mode process dumps. For details about the setting method, see the JP1/AJS3 - View Release Notes.

1. In Control Panel, double-click System.

   The System Properties dialog box opens.

2. On the Advanced page, in Start and Recovery, click the Settings button.

   The Startup and Recovery dialog box opens.

3. In Write Debugging Information, select Complete Memory Dump, and then specify the output destination file in Dump File.

   Depending on the size of installed memory, Complete Memory Dump might not be displayed. In this case, select Kernel Memory Dump.

Cautionary notes:

• The size of the memory dump varies according to the amount of memory actually installed. The greater the amount of installed physical memory, the larger the size of the memory dump. Therefore, ensure that there is sufficient free space on the disk to collect a memory dump. For details, see the documentation provided by Microsoft.

• If you change the destination file %systemroot%\file-name(*.dmp), change the setting for Memory dump file path in Table 7-1 to allow the data collection tool to collect the memory dump.

1. From the Windows Start menu, choose Run.

   The Run dialog box appears.

2. In the text box, enter drwtsn32, and then click the OK button.

   The Dr. Watson dialog box appears.

3. Select the Create Crash Dump File check box, and then specify the output file in Crash Dump.

4. Specify Full for Crash Dump Type.

5. Click the OK button.

Cautionary notes:

• Because the information output in a crash dump includes not only the JP1 information, but also problem information for other application programs, a large amount of disk space might be required. Therefore, if you set that a crash dump is to be output, ensure that there is sufficient free space on the disk.

• If you change the destination file %ALLUSERSPROFILE%\Documents\DrWatson\file-name (*.dmp), change the setting for Crash dump file path in Table 7-1 to allow the data collection tool to collect the crash dump.