5.1.1 Preparing a data collection tool
JP1/AJS3 provides data collection tools for collecting information when a problem occurs.
The following table lists the data collection tools provided by JP1/AJS3.
|
OS |
Data collection tool |
Customization |
|---|---|---|
|
Windows |
jajs_log.bat |
N |
|
_04.bat |
Y |
|
|
UNIX |
jajs_log |
N |
|
_04 |
Y |
- Legend:
-
Y: Can be customized.
N: Cannot be customized.
If the default output destination of, for example, log files has not been changed, you can use jajs_log.bat or jajs_log to collect data. If the default output destination has been changed, customize _04.bat or _04 to collect data.
If a problem occurs in Windows, a dump file might be necessary for troubleshooting. Before you start operation, we recommend that you specify a setting so that a dump file is output if a problem occurs. For details about how to customize the Windows data collection tool (_04.bat) and how to set up output of dump files, see 7.1 Collecting log data in the Job Management Partner 1/Automatic Job Management System 3 Configuration Guide 1. For details about how to customize the UNIX data collection tool (_04), see 16.1 Collecting log data in the Job Management Partner 1/Automatic Job Management System 3 Configuration Guide 1.
If you cannot run the data collection tool, you can collect data manually. For the data that needs to be collected, see 1.3 Data to be collected when a problem occurs in the manual Job Management Partner 1/Automatic Job Management System 3 Troubleshooting.
Before any problems occur, make sure that you can collect data successfully using the data collection tool.