3.1.10 Messages KNAE10000 through KNAE19999
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KNAE10006-E
Cannot obtain the role information (application: {0}).
[Action]
Stop the product services, and then restart them. After that, retry the operation. If the problem persists, use the data collection tool to collect the necessary data, and contact your system administrator.
0: Application name
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KNAE10012-E
Cannot delete the resource group (resource group name: {0}).
[Action]
Cancel the operation and verify the server status.
0: Resource group name
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KNAE10029-E
Cannot edit the user group (user group name: {0}).
[Action]
Stop the product services, and then restart them. After that, retry the operation. If the problem persists, use the data collection tool to collect the necessary data, and contact a system administrator (maintenance information: {1}).
0: User group name
1: Server message
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KNAE10030-E
The specified users are already listed in another user group.
[Action]
Delete the users from the other user groups and retry the operation.
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KNAE10031-W
The filter and column display conditions cannot be saved. The specified display conditions are not applied after logging in again.
[Cause]
Too many filter conditions are specified or the filter conditions are too long.
[Action]
Revise the filter conditions and then retry the operation.
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KNAE10032-E
The password is invalid (details: {0}).
[Action]
Cancel the operation and verify the users.
0: Detail information
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KNAE10033-E
The user ID is invalid (user ID: {0}, details: {1}).
[Action]
Specify a valid user ID.
0: User ID
1: Detail information
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KNAE10034-E
The user ID already exists (user ID: {0}).
[Action]
Specify a different user ID.
0: User ID
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KNAE10073-E
Cannot start the child process (maintenance information: {0}).
0: Maintenance information
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KNAE10074-E
Cannot connect to the server.
[Action]
Try again. If this problem continues, perform the following actions in order: (1) Restart the service of the product and retry the operation. (2) Restart the authentication server. If this problem persists, Contact the Support Center (maintenance information: {0}).
0: Maintenance information
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KNAE10076-E
Cannot initialize the database.
[Action]
Stop the specified product services, and then restart them. After that, retry the operation.
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KNAE10077-E
The product services has failed.
[Action]
Stop the product services, and then restart them.
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KNAE10078-E
Cannot initialize the logging service.
[Action]
Perform the following: (1) Check the unused disk capacity. (2) Check the access permissions for the "logs" directory. (3) Empty the "logs" directory. (4) Stop the product services, and then restart them.
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KNAE10079-E
The file "{0}", which is installed as part of the product, was not found.
[Cause]
The installation directory might be corrupt.
[Action]
Perform a repair installation.
0: File name
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KNAE10080-E
An internal error occurred.
[Action]
Contact the Support Center (maintenance information: {0}).
0: Inner cause
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KNAE10082-E
The session is invalid.
[Action]
Verify if the server has started and log in again (maintenance information: {0}).
0: Maintenance information
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KNAE10084-E
Cannot start the application.
[Action]
Start the server. If this problem persists, contact the Support Center.
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KNAE10085-E
Cannot start the application (maintenance information: {0}).
[Action]
Restart the application again. If you cannot resolve this problem, contact the system administrator.
0: Maintenance information
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KNAE10086-I
Application is running.
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KNAE10089-I
Application is stopped.
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KNAE10133-E
Data retrieval error (report: {0}).
[Cause]
The product services have not started properly or the environment might be invalid.
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator.
0: Report name
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KNAE10134-E
Structure retrieval error (report: {0}).
[Cause]
The product services have not started properly or the environment might be invalid.
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator.
0: Report name
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KNAE10135-E
User information was saved (user ID: {0}, report: {1}).
[Cause]
The product services have not started properly or the environment might be invalid.
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator.
0: User ID
1: Report name
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KNAE10137-E
An internal error occurred.
[Action]
If this problem persists, contact the Support Center.
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KNAE10138-E
Child node retrieval error (node name: {0}).
[Cause]
The product services have not started properly or the environment might be invalid.
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator.
0: Parent node name
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KNAE10139-E
Root node retrieval error (node name: {0}).
[Cause]
The product services have not started properly or the environment might be invalid.
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator.
0: Node name
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KNAE10141-E
Cannot add user (user ID: {0}).
[Action]
Cancel the operation and verify the users.
0: User ID
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KNAE10142-E
Cannot authenticate the user.
[Cause]
The specified user does not exist or the password is incorrect (user ID: {0}).
[Action]
Verify the user ID and password.
0: User ID
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KNAE10143-E
Cannot read the specified property (property name: {0}).
[Action]
Contact the Support Center.
0: Property name
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KNAE10144-E
Cannot read the specified table (table name: {0}).
[Action]
Contact the Support Center.
0: Table name
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KNAE10145-E
An error occurred while accessing the database.
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator (maintenance information: {0}).
0: Exception
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KNAE10146-E
Cannot authenticate the service.
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator (maintenance information: {0}).
0: Exception
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KNAE10147-E
Cannot change user password (user ID: {0}).
[Action]
Cancel the operation and verify the user information.
0: User ID
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KNAE10149-E
Cannot change user profile (user ID: {0}).
[Action]
Cancel the operation and verify the user information.
0: User ID
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KNAE10150-E
Cannot delete user (user ID: {0}).
[Action]
Cancel the operation and verify the user information.
0: User ID set
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KNAE10152-E
Cannot obtain user permissions for {0}.
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator.
0: Application name
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KNAE10153-E
Cannot obtain user information (user ID: {0}).
[Action]
Cancel the operation and verify the user information.
0: User ID
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KNAE10154-E
Cannot obtain user permissions (user ID: {0}).
[Action]
Cancel the operation and verify the user information.
0: User ID
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KNAE10155-E
Cannot access the specified product services.
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator.
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KNAE10156-E
Cannot access an authentication service.
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator (maintenance information: {0}).
0: Exception
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KNAE10159-E
Cannot obtain user information (group name: {0}).
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator.
0: Group name
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KNAE10161-E
An unexpected error occurred.
[Cause]
An internal error might have occurred.
[Action]
Contact the Support Center.
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KNAE10174-E
Cannot obtain user information (group name: {0}).
[Action]
Stop the product services, and then restart them. After that, try the operation again. If the problem persists, use the data collection tool to collect data, and contact a system administrator.
0: Group name
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KNAE11001-E
Specify a resource group name.
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KNAE11002-E
Cannot find the specified resource group. It may be deleted.
[Action]
Cancel the operation and verify the resource group name.
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KNAE11003-E
Specify a resource group name that does not include characters other than alphanumeric characters, and underscore.
[Action]
Specify a valid resource group name.
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KNAE11010-E
Specify a user group name that does not include multi-byte characters or " * , / : ; < > ? | \\
[Action]
Specify a valid user group name.
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KNAE11011-E
Specify a user group name that does not exceed 64 characters.
[Action]
Specify a user group name that does not exceed 64 characters.
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KNAE11012-E
Specify a user group name.
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KNAE11013-E
Specify a description that does not exceed {0} characters.
0: Max
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KNAE11016-I
Resources were removed from the resource group.
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KNAE11017-I
Resources were added to the resource group.
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KNAE11018-I
Users were removed from the user group.
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KNAE11019-I
Users were added to the user group.
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KNAE11020-I
Resource groups were removed from the user group.
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KNAE11021-I
Resource groups were added to the user group.
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KNAE11022-I
The role of the resource group has been changed.
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KNAE11028-E
Specify a resource group name that does not exceed {0} characters.
0: Max. characters
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KNAE11030-E
Input required.
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KNAE11031-E
The value contains a control character.
[Action]
Change the value and retry the operation.
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KNAE11032-E
The entered value is too long.
[Action]
Specify a valid value that does not exceed {0} bytes.
0: Bytes for user input max value
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KNAE11033-E
The time format is invalid.
[Action]
Specify a time in HH:MM format.
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KNAE11034-E
The task description is too long.
[Action]
Specify a task description that does not exceed 256 characters.
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KNAE11035-E
Specify a task name.
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KNAE11043-E
The task name contains a control character.
[Action]
Specify a valid task name.
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KNAE11044-E
Connection to the server has failed.
[Cause]
Possible causes are:
(1) The server is not running.
(2) The server is overloaded temporarily.
(3) There is a problem with the network.
[Action]
Verify if the server is running and log in again (maintenance information: {0}).
0: Maintenance information
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KNAE11045-E
A timeout occurred while connecting to the server.
[Action]
Verify if the server is running and log in again (maintenance information: {0}).
0: Maintenance information
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KNAE11046-E
An unexpected error has occurred.
[Action]
Contact your system administrator (maintenance information: {0}).
0: Maintenance information
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KNAE11053-E
Use alphanumeric characters.
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KNAE11054-E
Specify an email address that does not exceed {0} characters.
[Action]
Confirm the email address is correct, or specify an email address in less than the available size.
0: Max characters
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KNAE11055-E
Specify a password.
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KNAE11056-E
Specify a user ID.
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KNAE11057-E
Specify the same password.
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KNAE11058-E
The full name contains an invalid character.
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KNAE11060-I
This will close your login session.
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KNAE11061-E
The selected node object is not found in the database.
[Action]
Refresh the tree (maintenance information: {0}).
0: Node name
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KNAE11062-E
You do not have permission to browse the specified report.
[Action]
Contact your system administrator (maintenance information: {0}).
0: Report name
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KNAE11067-E
Cannot obtain the product version information.
[Action]
Contact the Support Center.
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KNAE11079-E
A parameter required for logging in was not found (maintenance information: {0}).
[Action]
If this problem persists, contact the Support Center.
0: Parameter name