10.1 What to do if an attempt to set execution agents for the task-processing engine fails

If the KNAE04326-E message appears and an attempt to set execution agents for the task-processing engine fails during installation, the JP1 user might not have the required permissions. In this case, perform the following procedure.

Procedure

1. Execute the following command to start the JP1/AO service.

   Common-Component-installation-folder\bin\hcmdssrv /start

2. Execute the following command to set the JP1 user with JP1_AO_Admin permission, JP1_AJS_Manager permission, and JP1_JPQ_Admin permission assigned in the JP1_USERNAME environment variable.

   set JP1_USERNAME=JP1-user-name

3. Make sure that the HAutomation Engine service is running, and execute the following command to confirm the execution agent settings.

   ajsagtshow -l^#

   Check the results of the command to see if all the conditions listed below are satisfied. If any condition is not satisfied, go to step 4 and change the execution agent settings. If all conditions are satisfied, steps 4 to 7 are unnecessary. Go to step 8.

   • The value of CON-EXE for @SYSTEM is 50.

   • The AGENT items contain loop.

   • The AGENT items contain userResponse.

4. If the value of CON-EXE for @SYSTEM is not 50, execute the following command to change the maximum number of concurrently executable jobs for the execution agent.

   ajsagtalt -a @SYSTEM -c 00:00-00:00=50^#

5. If the AGENT items do not contain loop, execute the following command to add loop to the execution agent settings.

   ajsagtadd -a loop -s command-execution-host-name -c 00:00-00:00=20^#

6. If the AGENT items do not contain userResponse, execute the following command to add userResponse to the execution agent settings.

   ajsagtadd -a userResponse -s command-execution-host-name -c 00:00-00:00=70^#

7. Execute the following command to back up the JP1/AO system with the new execution agent settings.

   backupsystem /dir path-to-backup-data /auto^#

   Important note

   If you execute the restoresystem command to restore the system from the existing backup data without backing up the new execution agent settings, the JP1/AO system will return to the status that existed before the execution agent was changed.

8. Change the JP1 user to the user to which you assigned permissions in step 2.

   For details about how to change a JP1 user, see 4.2 Procedure to change a JP1 user.

#

For details about the location of the command, see A.1 List of folders. Commands whose name begins with ajs are stored in the folder for task-processing engine system files.

Related topics

• Messages KNAE04000 through KNAE04999 in the manual Job Management Partner 1/Automatic Operation Messages

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