1.2.1 Checking installation prerequisites

Prior to installing JP1/AO, you must check and prepare the installation environment.

• Before you start the installation of JP1/AO, uninstall the following products that conflict with JP1/AO:

  • JP1/AJS3 - Manager

  • JP1/AJS3 - Agent

  • JP1/AJS2 - Manager

  • JP1/AJS2 - Agent

• Log in to the JP1/AO server as a user with Administrators permissions and check the following:

  • Confirm that you have the correct version of JP1/AO for the OS you are running and that there is enough disk space to install JP1/AO.

    For details, see the Release Notes.

  • Confirm that the network environment uses the TCP/IP protocol.

  • Make sure that network sending and receiving are not blocked on the local host.

    The JP1/AO server cannot be installed or used in an environment where network sending and receiving are blocked for the IP address 127.0.0.1 on the local host. Do not block this communication in your firewall settings or in any other settings.

• Stop any security monitoring software, virus detection software, or process monitoring software.

  If such software is running, installation might fail.

• Set Startup Type for the following services to Automatic or Manual: Different services are provided depending on whether JP1/Base is installed on the JP1/AO server, whether Hitachi Command Suite products are installed on the JP1/AO server, and whether an overwrite installation of JP1/AO is performed.

  Service name	JP1/Base is installed on the JP1/AO server	Hitachi Command Suite products are installed on the JP1/AO server	Overwrite installation of JP1/AO is performed
  HAutomation Engine	N	N	Y
  HAutomation Engine Database _JF0	N	N	Y
  HAutomation Engine Web Service	N	N	Y
  HiRDB/EmbeddedEdition _HD0	N	Y	Y
  HBase Storage Mgmt Common Service	N	Y	Y
  HBase Storage Mgmt Web Service	N	Y	Y
  HBase Storage Mgmt Web SSO Service	N	Y	Y
  JP1/Base (HAutomation Common Base)	Y	N	Y
  JP1/Base Control Service (HAutomation Common Control Service)	Y	N	Y
  JP1/Base Event (HAutomation Common Event)	Y	N	Y
  JP1/Base EventlogTrap (HAutomation Common EventlogTrap)	Y	N	Y
  JP1/Base LogTrap (HAutomation Common LogTrap)	Y	N	Y

  Legend:

  Y: Provided. N: Not provided.

  When you perform an installation in Windows, if the startup type of the JP1/AO service is Disabled, that service cannot be started and installation will fail. Set Startup Type to Automatic or Manual.

  For details about the JP1/AO service, see JP1/AO services in the Job Management Partner 1/Automatic Operation Administration Guide.

• If the Windows event log is being used by another program, do the following:

  • If the Event Viewer window is open, close it.

  • If the Computer Management window is open, close it.

  • Stop the event log monitoring program.

  If a program that references the event log is running during installation, the installation might fail.

• When you install JP1/AO, the JP1/Base services are started. If you are controlling the order in which services start in JP1/Base, make sure that there is no problem during service startup.

• Before you run the installation, close any open command prompts.

  If you do not close the command prompts before installing, the environment variable settings that you set during installation will not be applied.

• If the Hitachi Command Suite products are installed, stop the Hitachi Command Suite services.

  If the Hitachi Command Suite products are installed on the JP1/AO server, they share the use of Common Component with JP1/AO. Before you install JP1/AO, all the Hitachi Command Suite products must be stopped. Similarly, if you want to install Hitachi Command Suite products on the JP1/AO server, the JP1/AO service must be stopped.

  Note that users and user groups that are created in JP1/AO will be shared with the Hitachi Command Suite products and can take advantage of the single sign-on functionality.

Related topics

• JP1/AO services in the Job Management Partner 1/Automatic Operation Administration Guide

• 3.3.1 Procedure to enable single sign-on to Hitachi Command Suite products

• Functions for linking with other products in the Job Management Partner 1/Automatic Operation Overview and System Design Guide

To Page Top