Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


KNAS50222-E

A communication error occurred when stopping the monitoring of a system performance monitor item. reason code=aa....aa

aa....aa: Code indicating the communication destination

Description

A communication error occurred.

(S)

Suspends processing. In the case of a forced stop, continues processing.

(O)

Check the reason code, and then take corrective action according to the description of the reason code.

If the reason code is PFM, wait a while, and then retry the operation. If the problem reoccurs, check whether PFM - Manager is running. If it is running, check and, if necessary, revise the settings for the pfmManagerHost and pfmManagerPort properties; if necessary, revise the communication environment between PFM - Manager and ITSLM - Manager. After eliminating the cause of the error, start monitoring and then stop it again. If this does not resolve the problem, contact a system administrator.