Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


KNAS50202-E

A communication error occurred when starting the monitoring of a system performance monitor item. reason code=aa....aa

aa....aa: Code indicating the communication destination

Description

A communication error occurred.

(S)

Suspends processing.

(O)

Check the reason code, and then take corrective action according to the description of the reason code.

If the reason code is PFM, wait a while, and then retry the operation. If the problem reoccurs, check whether PFM - Manager is running. If it is running, check and, if necessary, revise the settings for the pfmManagerHost and pfmManagerPort properties; if necessary, revise the communication environment between PFM - Manager and ITSLM - Manager. If this does not resolve the problem, contact a system administrator.