Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


KNAS18404-E

The refreshing of configuration information has failed. service group name=aa....aa, service name=bb....bb

aa....aa: Name of the service group to which the monitored service belongs

bb....bb: Name of the monitored service

Description

An error occurred while updating configuration information.

(S)

Suspends processing.

(O)

Take the corrective actions noted below.

If this does not resolve the problem, contact a system administrator.

  • Make sure matching ITSLM host names were specified in ITSLM - Manager and PFM - Manager. If the names do not match, correct them so they do match.

  • Make sure the Performance Management configuration information did not change when the configuration information was updated. If it did change, try updating the configuration information again.