Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


KNAS17800-E

An attempt to acquire the access log failed. An error occurred while a database operation was being performed. service group name=aa....aa, service name=bb....bb

aa....aa: Name of the service group to which the monitored service belongs

bb....bb: Name of the monitored service

Description

An error occurred while a database operation was being performed.

(S)

Suspends processing and returns to the login window.

(O)

Restart the services that comprise ITSLM - Manager, and then restart the ITSLM - Manager service JP1/ITSLM - Manager DB Service (service name: HiRDBEmbeddedEdition_JL0). If this does not resolve the problem, contact a system administrator.