Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


KNAS17603-E

Web transaction registration has failed. An inter-process communication error occurred in the ITSLM - Manager. service group name=aa....aa, service name=bb....bb, Web transaction name=cc....cc

aa....aa: Name of the service group to which the monitored service belongs

bb....bb: Name of the monitored service

cc....cc: Name of the Web transaction belonging to the monitored service

(S)

Suspends processing.

(O)

Wait a while, and then retry the operation. If the problem re-occurs, communication with ITSLM - UR might have failed. Check the message log (UserResponseMessageM[n].log). If there is no problem in the message log, restart the services that comprise ITSLM - Manager.