Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


KNAS17561-E

Template acquisition has failed. An error occurred during a database operation. service group name=aa....aa, service name=bb....bb

aa....aa: Name of the service group to which the monitored service belongs

bb....bb: Name of the monitored service

Description

An error occurred in a database operation.

(S)

Suspends processing and returns to the login window.

(O)

Restart the services that comprise ITSLM - Manager, and then restart the ITSLM - Manager service JP1/ITSLM - Manager DB Service (service name: HiRDBEmbeddedEdition_JL0). If this does not resolve the problem, contact a system administrator.