Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


KNAS16500-E

The acquisition of a services list has failed. An error occurred during a database operation. service group name=aa....aa

aa....aa: Name of the service group

Description

An error occurred in a database operation. If the error occurred during the initialization process or before the name of the service group was obtained, service group name = "" is displayed.

(S)

Suspends processing and returns to the login window.

(O)

Restart the services that comprise ITSLM - Manager, and then restart the ITSLM - Manager service JP1/ITSLM - Manager DB Service (service name: HiRDBEmbeddedEdition_JL0). If this does not resolve the problem, contact a system administrator.