Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


KNAS15910-E

The acquisition of detection results has failed. A communication error occurred between the ITSLM - UR and the ITSLM - Manager. ITSLM - UR IP address=aa....aa, detection type=bb....bb

aa....aa: IP address of ITSLM - UR

bb....bb: Type of detection

Description

The detection types have the following meanings:

  • service: Detection of monitored services

  • webTransaction: Detection of Web transactions

  • service or webTransaction: Detection of monitored services or Web transactions

(S)

Suspends the relevant ITSLM - UR processing, and continues other ITSLM - UR processing.

(O)

Check the communication environment between ITSLM - UR and ITSLM - Manager. If there is a problem with the communication environment, restart the ITSLM - UR service and the services that comprise ITSLM - Manager.