Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


KNAS15307-E

Initialization for the user authentication function of JP1/Base has failed. reason code=aa....aa, maintenance information=bb....bb

aa....aa: Reason code

bb....bb: Error type

Description

The reason codes have the following meanings:

  • NO_JBSHOST: The specified authentication server does not exist, or the authentication server has not been set.

  • JBSHOST_ENT: Authentication server definition information is incorrect.

  • REMOTE: A communications error occurred.

  • INTERNAL: An error other than the above occurred.

(S)

Suspends processing.

(O)

After taking the following corrective measure based on the reason code, restart the services that comprise ITSLM - Manager.

  • NO_JBSHOST: Check and, if necessary, revise the setting for the jbsHostName property in the ITSLM - Manager jp1itslm.properties system definition file.

  • JBSHOST_ENT: Check and, if necessary, revise the settings for the JP1/Base authentication server.

  • REMOTE: Confirm that JP1/Base has started. If JP1/Base has not started, start it.

  • INTERNAL: Contact a system administrator.