Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


7.2.1 Event logs

Event logs are log information reporting problems in the system and are intended for system administrators. They provide the minimum amount of information. ITSLM's event logs are output to Windows event logs.

To display event logs, from the Windows Start menu, select Administrative Tools, Event Viewer, and then from the displayed Event Viewer window, select Custom Views, then Administrative Events.

The following table describes the items displayed in the event logs.

Table 7‒3: Items displayed in the event logs

No.

Displayed item

Description

1

Log Name

Application is always displayed.

2

Source

Product name. One of the following is displayed:

  • ITSLM - Manager

  • ITSLM - UR

3

Date and Time

Event log output date and time (local time) in the following format:

YYYY/MM/DD hh:mm:ss (year/month/date hour:minute:second)

4

Event ID

ID assigned to each message

5

Task Category

None is always displayed.

6

Level

Type of event log. One of the following is displayed:

  • Information

  • Warning

  • Error

7

Keywords

Classic is always displayed.

8

User

N/A is always displayed.

9

Computer

Computer name

10

OpCode

Nothing is displayed.

11

More Information

Message output by ITSLM, in the following format:

KNASnnnnn-Z message

KNASnnnnn-Z: Message ID (nnnnn: message serial number; Z: message type)

message: Message text