Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/IT Service Level Management Description, User's Guide, Reference and Operator's Guide


6.1.6 Processing performed when failover occurs on ITSLM - UR

When failover occurs on ITSLM - UR, ITSLM - UR on the active server is terminated and ITSLM - UR on the standby server is started. Note that the shared disk does not contain any ITSLM - UR information that is to be inherited to the standby server.

After ITSLM - UR starts on the standby server, ITSLM - UR is connected to ITSLM - Manager. After that, ITSLM - UR starts its processing according to the business operations underway in ITSLM - Manager.

The following figure shows the processing that is performed when failover occurs on ITSLM - UR.

Figure 6‒6: Processing when failover occurs on ITSLM - UR

[Figure]

The following subsections explain the failover processing flows depending on the timing of the failover.

Organization of this subsection

(1) While neither monitoring nor detection of monitored services is being performed

When failover occurs on ITSLM - UR while neither monitoring nor detection of monitored services is being performed, only connection to ITSLM - Manager is restored after ITSLM - UR is started on the standby server. Neither monitoring nor detection processing is started.

(2) While monitored services are being monitored

When failover occurs on ITSLM - UR while monitored services are being monitored, monitoring is restarted after ITSLM - UR has started on the standby server.

The following figure shows the processing flow when failover occurs on ITSLM - UR while monitored services are being monitored.

Figure 6‒7: Processing flow when failover occurs on ITSLM - UR while monitored services are being monitored

[Figure]

The following explains the processing flow shown in the figure, where the numbers correspond to the numbers in the figure:

  1. The cluster software (active server) starts ITSLM - UR (active server). The cluster software (active server) also starts periodic monitoring of server status.

  2. Upon receiving a notification that ITSLM - Manager has started monitoring the monitored services, ITSLM - UR (active server) starts monitoring and sends performance information.

  3. Because a failure has occurred on ITSLM - UR (active server), the Windows services stop.

  4. All Windows services for ITSLM - UR that have been registered into ITSLM - UR (active server) are stopped by the cluster software (active server) after which failover processing starts.

  5. The cluster software (standby server) starts ITSLM - UR (standby server). The cluster software (standby server) also starts periodic monitoring of server status.

  6. A notification of the start event is sent from the started ITSLM - UR (standby server) to ITSLM - Manager and transmission of performance information is restarted.

(3) While detection of monitored services is being performed

When failover occurs on ITSLM - UR while detection of monitored services is being performed, the ITSLM - Manager status changes from Detecting to Stopped. Once ITSLM - UR has started on the standby server, its connection to ITSLM - Manager is restored.

The following figure shows the processing flow when failover occurs on ITSLM - UR while monitored services are being detected.

Figure 6‒8: Processing flow when failover occurs on ITSLM - UR while monitored services are being detected

[Figure]

The following explains the processing flow shown in the figure, where the numbers correspond to the numbers in the figure:

  1. The cluster software (active server) starts ITSLM - UR (active server). The cluster software (active server) also starts periodic monitoring of server status.

  2. Upon receiving a notification that ITSLM - Manager has started detecting monitored services, ITSLM - UR (active server) starts detection processing.

  3. Because a failure has occurred on ITSLM - UR (active server), the Windows services stop.

  4. All Windows services for ITSLM - UR that have been registered into ITSLM - UR (active server) are stopped by the cluster software (active server), after which failover processing starts.

  5. The cluster software (standby server) starts ITSLM - UR (standby server). The cluster software (standby server) also starts periodic monitoring of server status.

  6. A notification indicating that ITSLM - UR (standby server) has started is sent to ITSLM - Manager and connection is restored.