KNAN20207-E
The product information could not be acquired because the environment is invalid.
Detailed information: function-name, return-value
The product information could not be acquired because the environment is invalid.
- S:
-
Suspends processing.
- O:
-
Determine whether a failure occurred in the system.
If a failure did not occur in the system, uninstall and then re-install IM Configuration Management - View, and then retry the operation.
If this method cannot resolve the issue, use the data collection tool to collect data, and then contact a system administrator.