KAVB3841-E
The product information could not be acquired because the environment is invalid. (Detailed information: function-name, return-value)
An attempt to acquire product information failed due to an invalid environment.
- S:
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Suspends processing.
- O:
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Determine whether a system error occurred.
Uninstall the program, re-install it, and then retry the operation.
If the problem cannot be resolved, use the data collection tool to collect data, and then contact a system administrator.