Definition file for manually registering incidents (incident.conf)

Format

VERSION=version-information
SS_MODE={1|2}
 
#comment-statement
[SS_URL=http://JP1/IM - Service Support-host:port-number]

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File

incident.conf (definition file for manually registering incidents)

incident.conf.model (model file for the definition file for manually registering incidents)

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Storage directory

In Windows

For a physical host:

Console-path\conf\console\incident\

For a logical host:

shared-folder\jp1cons\conf\console\incident\

In UNIX

For a physical host:

/etc/opt/jp1cons/conf/console/incident/

For a logical host:

shared-directory/jp1cons/conf/console/incident/

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Description

This definition file is used to register a JP1 event in JP1/IM - View as an incident in another product.

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When the definitions are applied

The settings in the definition file for manually registering incidents take effect when the jco_spmd_reload command is executed, or when a user logs in to JP1/IM - Manager (JP1/IM - Central Console) after restarting JP1/IM - Manager.

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Information that is specified

VERSION=version-information

Specify the version of the definition file for manually registering incidents. Specify 2, or 3 for version-information. If you omit this parameter, or did not specify the value correctly, the SS_URL and SS_MODE parameters are ignored. Note that if you specify this parameter more than once, the parameter on the last line is valid.

Table 2‒44: List of parameters that can be specified for the version information and definition file for manually registering incidents

Version information	Parameter name
2	SS_URL
3	SS_URL SS_MODE

SS_MODE={1|2}

Specify the registration mode of an incident. If you want to specify this parameter, specify 3 for the VERSIO parameter. If not, this parameter is ignored. You can specify 1 or 2. To display application information (operation procedures) of JP1/IM - Navigation Platform from the incident registered in JP1/IM - Service Support, specify 2. If you omit this parameter, or do not specify the value correctly, 1 is assumed. Note that if you specify this parameter more than once, the parameter on the last line is valid.

If you change the registration mode of an incident, information to be registered as an incident is changed. For details about registration modes of incidents and information to be registered as incidents, see 8.1.1 Attributes of a JP1 event registered as an incident in JP1/IM - Service Support during linkage in the Job Management Partner 1/Integrated Management - Manager Overview and System Design Guide.

#comment-statement

A line beginning with a hash mark (#) is treated as a comment.

[SS_URL=http://JP1/IM - Service Support-host:port-number]

Specifies the URL of a Web page for JP1/IM - Service Support on which you can register an incident by using one-byte numeric values and symbols. The default is SS_URL=, and no value is set.

The maximum length of a URL that calls JP1/IM - Service Support is 2,046 characters. If 2 is set for the registration mode of an incident, event IDs are inherited. Therefore, the length of a message that can be inherited when 2 is set is less than the length of a message when 1 is set. If a message is truncated before the end, the user must copy the rest of the message displayed in the Event Details window, and paste it into JP1/IM - Service Support.

When you code the port numbers of JP1/IM - Service Support in this parameter, you must set them to ensure passage through the firewall between the JP1/IM - View machine and the JP1/IM - Service Support machine.

To link with JP1/IM - Service Support after upgrading JP1/IM - Manager, add this line, and then do the following:

• Change version-information to 3.

• To register an event ID, add the SS_MODE line.

• Change the line beginning with IDM_URL as the comment statement (add #).

Restart JP1/IM - Manager or execute the jco_spmd_reload command to apply the definitions. If you already logged in to JP1/IM - View, restart JP1/IM - View.

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