9.2.1 Handling response-waiting events in JP1/IM

(1) Paths through which response-waiting events are issued

BJEX and JP1/AS issue JP1 events (including response-waiting events) directly to the integrated manager, not by the usual forwarding paths provided by JP1/Base. To have BJEX issue all JP1 events directly to the integrated manager, specify the JP1/IM - Manager host name in the BJEX configuration file (bjex.conf). When JP1/IM is linked with JP1/AS, specify the JP1/IM - Manager host name in the HOSTNAME_JP1IM_MANAGER parameter in the JP1/AS environment file.

Order in which JP1 events arrive from BJEX or JP1/AS and other products on the same host

Products like JP1/AJS and JP1/Base that reside on the BJEX or JP1/AS host use the paths provided by JP1/Base to forward JP1 events to the integrated manager via site managers. For this reason, JP1 events issued by BJEX, JP1/AS, and the other products on the BJEX or JP1/AS host might not arrive at the integrated manager in the order in which they were issued. You can identify which message belongs to which job by viewing the job ID in the message of the JP1 event.

The following figure shows the paths through which JP1 events are forwarded from BJEX and JP1/AS hosts:

Figure 9‒2: Forwarding paths of JP1 events issued by BJEX and JP1/AS hosts

Important note

When BJEX or JP1/AS forwards a waiting-response event to an instance of JP1/IM - Manager that is not on the specified host, it is not handled as a response-waiting event at the destination. In this case, you will be unable to respond to the message at the destination host.

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(2) Response-waiting event management function

The response-waiting event management function lets you respond to response-waiting events from JP1/IM - View. You can enable this function in the configuration of the instance of JP1/IM - Manager that links with BJEX or JP1/AS.

After you enable the response-waiting event management function, you must enable the setting that allows individual users to respond to and work with response-waiting events. You can do so in the Preferences window of JP1/IM - View.

For details on how to enable this setting, see 9.3 Configuring JP1/IM to link with BJEX and JP1/AS.

Note that you can still monitor waiting-response events as ordinary JP1 events if you do not enable the response-waiting event management function and the setting that allows users to respond to and work with these events.

Important note

Response-waiting events are handled as such if they are received by JP1/IM - Manager after the response-waiting event management function is enabled. Response-waiting events received before the function is enabled are handled as ordinary JP1 events.

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