Hitachi

Job Management Partner 1 Version 10 Job Management Partner 1/Integrated Management - Manager Administration Guide


5.2 Setting the response status of severe events

This section explains how to set the response status of severe events and how to delete severe events. Note that these operations require JP1_Console_Admin permission or JP1_Console_Operator permission.

Setting the response status of a severe event:

To set a response status for a severe event to match its actual response status, select a severe event from the events list on the Severe Events page, and then perform one of the following procedures. You can set a response status regardless of the response status of the selected severe event.

  • On the Severe Events page, click the button for the response status you want to set.

  • From the menu bar, choose View, and then from the submenu, select the response status you want to set.

  • From the popup menu that opens when you right-click the mouse, select the response status you want to set.

Deleting a severe event:

To delete a severe event displayed on the Severe Events page, select the severe event you want to delete, and then perform one of the following procedures. You can delete the response status regardless of the response status of the selected severe event.

  • From the menu bar, choose View and then Delete.

  • From the popup menu that opens when you right-click the mouse, choose Delete.

  • On the Severe Events page, click the Delete button.

The deletion operation in this case deletes the severe event from the page only, and not from the event database or the integrated monitoring database.

The information (Processed, Processing, Held, Unprocessed) that indicates the response status of the severe event, which was set on the Severe Events page, is also reflected in the display of the same event on the Monitor Events page. However, the deletion information is not displayed.

The information (Processed, Processing, Held, Unprocessed, or Deleted) that indicates the response status of the severe event is recorded in the event database of the logged-in manager. Consequently, when the response status is changed, the display on the Severe Events page of other JP1/IM - Views logged on to the same manager is also changed (the display of information, except for deletion, is also changed on the Monitor Events page). In the case of a severe event that has been forwarded from another host, the information in the event database or integrated monitoring database of the forwarding source host is not changed.

You can also use the jcochstat command to set the response status of a severe event. For details about the jcochstat command, see jcochstat (1. Commands) in the manual Job Management Partner 1/Integrated Management - Manager Command and Definition File Reference.