6.1 Messages : Hitachi Navigation Platform Messages

KDCZ70001-I

The database reorganization command ended successfully.

Cause: The command npreorg terminated successfully.

KDCZ70002-I

Usage: npreorg

Cause: This message shows the format of the command npreorg.
Action: Execute the command in accordance with the format that is shown.

KDCZ70003-E

Processing to output the trace file failed. Make sure you have the necessary access rights for the trace file path. (path of the trace file = absolute-path-of-the-trace-file)

Cause: An attempt to output a trace file failed.
Action: Check the access permissions for the trace file path. If the trace file is currently being referenced, release it.

KDCZ70004-I

Processing to reorganize the table will now start.

Cause: Reorganization of the table by the npreorg command is starting.

KDCZ70005-I

Processing to start the database will now start.

Cause: Database startup processing is starting.

KDCZ70006-E

Processing to start the database failed.

Cause

Database startup processing failed.

Action

Eliminate the cause of the error as indicated by the error message output to the file Navigation-Platform-installation-directory\logs\ucnp_setup_traceN.log (where N is the file number). Then, stop Navigation Platform using the command npstop, and run the command npreorg again.

If the problem persists, contact your customer support center.

KDCZ70007-I

Processing to stop the database will now start.

Cause: Database stop processing is starting.

KDCZ70008-E

Processing to stop the database failed. Processing to reorganize the table ended successfully.

Cause

Database stop processing failed. The table reorganization processing itself was completed successfully.

Action

Eliminate the cause of the error as indicated by the error message output to the file Navigation-Platform-installation-directory\logs\ucnp_setup_traceN.log (where N is the file number). Then, stop Navigation Platform using the command npstop.

If the problem persists, contact your customer support center.

KDCZ70009-I

Processing to export the Operational Content will now start. (path of the Operational Content export file = absolute-path-of-the-Operational-Content-export-file)

Cause: Export processing of operational content is starting.

KDCZ70010-E

Processing to export the Operational Content failed. (path of the Operational Content export file = absolute-path-of-the-Operational-Content-export-file)

Cause

Export processing of operational content failed in the command npreorg.

Action

If an error message was output to the file Navigation-Platform-installation-directory\logs\ucnp_reorg_traceN.log (where N is the file number), take corrective action as instructed in that message.

If the problem persists, contact your customer support center.

KDCZ70021-I

Usage: npdatabackup outputDirectory

Cause: This message shows the format of the command npdatabackup.
Action: Execute the command in accordance with the format that is shown.

KDCZ70022-E

Processing to start the database failed.

Cause

Database startup processing failed.

Action

Eliminate the cause of the error as indicated by the error message output to the file Navigation-Platform-installation-directory\logs\ucnp_databackup_traceN.log (where N is the file number). Then, stop Navigation Platform using the command npstop and re-execute the command npdatabackup.

If the problem persists, contact your customer support center.

KDCZ70023-E

Processing to back up the settings file or the static file failed.

Cause

An attempt to back up a settings file or static file failed.

Action

You might not have access permissions for the file to be backed up, or the backup destination disk might not have enough free space. Take corrective action as follows.

If you do not have access permissions for the file to be backed up

Eliminate the cause of the error as indicated by the error message output to the file Navigation-Platform-installation-directory\logs\ucnp_databackup_traceN.log (where N is the file number), and then re-execute the command npdatabackup.
If the backup destination disk does not have enough free space

Take action to ensure that the backup destination disk has enough free space.

If the problem persists, contact your customer support center.

KDCZ70024-E

Processing to stop the database failed. Processing to back up the database ended successfully.

Cause

Database stop processing failed. The backup processing was completed successfully.

Action

Eliminate the cause of the error as indicated by the error message output to the file Navigation-Platform-installation-directory\logs\ucnp_databackup_traceN.log (where N is the file number), and then stop Navigation Platform using the command npstop.

If the problem persists, contact your customer support center.

KDCZ70025-I

The data backup command ended successfully.

Cause: The command npdatabackup terminated successfully.

KDCZ70026-E

The specified path of the backup-destination directory does not exist. (path of the backup-destination directory = absolute-path-of-the-backup-destination-directory-specified-for-the-parameter)

Cause: The path specified for the data backup destination directory does not exist.
Action: Check whether the path for the directory that is displayed in the message exists. If it does not exist, create the directory, and then re-execute the command npdatabackup.

KDCZ70027-I

Processing to back up the settings file and the static file will now start.

Cause: Backup of settings files and static files is starting.

KDCZ70028-E

The specified backup-destination directory contains a file or directory. Delete all files in the specified directory, and then execute the data backup command again. (path of the backup-destination directory = absolute-path-of-the-backup-destination-directory-specified-for-the-parameter)

Cause: A file or directory already exists in the specified data backup destination directory.
Action: Delete all files or directories in the path of the directory that is displayed in the message, and then re-execute the command npdatabackup.

KDCZ70029-E

Processing to export the Operational Content failed. (path of the Operational Content export file = absolute-path-of-the-Operational-Content-export-file)

Cause

Export processing of operational content failed in the command npdatabackup.

Action

If an error message was output to the file Navigation-Platform-installation-directory\logs\ucnp_databackup_traceN.log (where N is the file number), take corrective action as instructed in that message.

If the problem persists, contact your customer support center.

KDCZ70030-I

Processing to create an installation-destination information file will now start.

Cause: Creation of the installation destination information file is starting.

KDCZ70031-E

Processing to create an installation-destination information file failed. (path of the file that failed to be created = absolute-path-of-the-installation-destination-information-file-that-failed-to-be-created)

Cause

An attempt to create the installation destination information file failed.

Action

Check and, if necessary, revise the access permission settings for the directory displayed in the message. After verifying that you have access permissions for the directory, re-execute the command.

If the problem persists, contact your customer support center.

KDCZ70041-I

Usage: npdatarestore inputDirectory

Cause: This message shows the format of the command npdatarestore.
Action: Execute the command in accordance with the format that is shown.

KDCZ70042-E

There is no Operational Content data in the specified data backup directory. (directory path = absolute-path-of-the-data-backup-directory-specified-for-the-parameter)

Cause: There is no operational content data in the specified data backup directory.
Action: Check whether the directory path displayed in the message exists. If it does not exist, specify the directory created by the command npdatabackup, and then re-execute the command npdatarestore.

KDCZ70043-E

There are no settings files in the specified data backup directory. (path of the data backup directory = absolute-path-of-the-data-backup-directory-specified-for-the-parameter)

Cause: There is no settings file in the specified data backup directory.
Action: Check whether the directory path displayed in the message exists. If it does not exist, specify the directory created by the command npdatabackup, and then re-execute the command npdatarestore.

KDCZ70044-E

The data restore command could not be executed, because the versions of Navigation Platform on the backup source and on the restore destination are different. (version on the backup source = version-of-Navigation-Platform-on-the-backup-source, version on the restore destination = version-of-Navigation-Platform-on-the-restoration-destination)

Cause

The environment cannot be restored using the command npdatarestore because the Navigation Platform versions are different in the environment in which the command npdatabackup was executed and the environment in which the command npdatarestore was executed.

Action

Ensure that the versions of Navigation Platform are the same in the environments in which the commands npdatabackup and npdatarestore are executed.

If you only want to restore operational content and static files in the environment in which the command npdatarestore is executed, perform the following procedure:

Copy the folders and files in data-backup-directory\HNP\PP\uCPSB\httpsd\htdocs to Navigation-Platform-installation-directory\PP\uCPSB\httpsd\htdocs.
Execute the command npstart to start Navigation Platform.

Command path:

Navigation-Platform-installation-directory\bin\npstart
Execute the command npimport to import data-backup-directory\contents.zip.

Command path:

Navigation-Platform-installation-directory\bin\npimport

Do not execute the command npimport unless the Navigation Platform installed in the restoration target environment is the same or a higher version, revision, and restriction code as the environment in which the command npdatabackup was executed. If you execute the command npimport in a Navigation Platform with a version, revision, and restriction code that is lower than the one in the environment in which the command npdatabackup was executed, the imported operational content might not function correctly.

KDCZ70045-I

Processing to restore the settings file and the static file will now start.

Cause: Restoration of settings files and static files is beginning.

KDCZ70046-E

Processing to restore the settings file or the static file failed.

Cause

An attempt to restore a settings file or static file failed. One possible cause is that a file under Navigation-Platform-installation-directory was being referenced.

Action

Eliminate the cause of the error as indicated by the error message output to the file Navigation-Platform-installation-directory\logs\ucnp_datarestore_traceN.log (where N is the file number), and then re-execute the command npdatarestore.

If the problem persists, contact your customer support center.

KDCZ70047-E

Processing to start the database failed.

Cause

Database startup processing failed.

Action

Eliminate the cause of the error as indicated by the error message output to the file Navigation-Platform-installation-directory\logs\ucnp_datarestore_traceN.log (where N is the file number).

Then, stop Navigation Platform with the command npstop, re-execute the command npstart, and use the command npimport to import contents.zip, which is under the directory path that was specified when the command npdatabackup was executed.

If the problem persists, contact your customer support center.

KDCZ70048-I

Processing to import the Operational Content will now start. (path of the Operational Content import file = absolute-path-of-the-Operational-Content-import-file)

Cause: Import processing of operational content is starting.

KDCZ70049-E

The process for importing Operational Content failed. (path of the Operational Content import file = absolute-path-of-the-Operational-Content-import-file)

Cause

Import processing of operational content failed in the command npdatarestore.

Action

If an error message was output to the file Navigation-Platform-installation-directory\logs\ucnp_datarestore_traceN.log (where N is the file number), take corrective action as instructed in the message.

If the problem persists, contact your customer support center.

KDCZ70050-I

Processing to start Navigation Platform will now start.

Cause: Navigation Platform startup processing is starting.

KDCZ70051-E

Processing to start Navigation Platform failed.

Cause

Navigation Platform startup processing failed.

Action

Eliminate the cause of the error as indicated by the error message output to the file Navigation-Platform-installation-directory\logs\ucnp_setup_traceN.log (where N is the file number).

Then, stop Navigation Platform with the command npstop, start it with the command npstart, and then verify that the backup data has been properly restored.

If the problem persists, contact your customer support center.

KDCZ70052-I

The data restore command ended successfully.

Cause: The command npdatarestore terminated successfully.

KDCZ70053-E

The data restore command could not be executed, because the installation destinations of Navigation Platform on the backup source and on the restore destination are different. (absolute-path of the installation directory on the backup source = absolute-path-of-the-installation-directory-of-Navigation-Platform-on-the-backup-source, path of the installation directory on the restore destination = absolute-path-of-the-installation-directory-of-Navigation-Platform-on-the-restoration-destination)

Cause

The Navigation Platform installation destinations are different in the environment in which the command npdatabackup was executed and the environment in which the command npdatarestore was executed.

Action

Ensure that the versions of Navigation Platform are the same in the environments in which the commands npdatabackup and npdatarestore are executed.

If you only want to restore operational content and static files in the environment in which the command npdatarestore was executed, perform the following procedure:

Copy the folders and files in data-backup-directory\HNP\PP\uCPSB\httpsd\htdocs to Navigation-Platform-installation-directory\PP\uCPSB\httpsd\htdocs.
Execute the command npstart to start Navigation Platform.

Command path:

Navigation-Platform-installation-directory\bin\npstart
Execute the command npimport to import data-backup-directory\contents.zip.

Command path:

Navigation-Platform-installation-directory\bin\npimport

Do not execute the command npimport unless the Navigation Platform installed in the restoration target environment is the same or a higher version, revision, and restriction code as the environment in which the command npdatabackup was executed. If you execute the command npimport in a Navigation Platform with a version, revision, and restriction code that is lower than the one in the environment in which the command npdatabackup was executed, the imported operational content might not function correctly.

KDCZ70054-E

There is no installation destination information file in the specified data backup directory. (directory path = absolute-path-of-the-data-backup-directory-specified-for-the-parameter)

Cause: The installation destination information file does not exist in the data backup directory that was specified.
Action: Check whether the directory path displayed in the message exists. If it does not exist, specify the directory created by the command npdatabackup, and then re-execute the command npdatarestore.

KDCZ70081-E

Another Navigation Platform command is currently being executed. If no command is being executed, delete the exclusive lock directory, and then execute the command again. (path of the exclusive lock directory = absolute-path-of-the-exclusive-lock-directory)

Cause: A command is being executed on another Navigation Platform.
Action: Wait until the command that is executing has terminated, and then re-execute the command. If no executing command is found, delete the exclusive lock directory that is displayed in the message and re-execute the command.

KDCZ70084-E

The command (command-type) could not be executed, because Navigation-Platform-is-in-the-current-state. Start Navigation Platform, and then execute the command again.

Cause

The command cannot be executed while Navigation Platform is in its current status.

Action

Take corrective action as follows, depending on the status of Navigation Platform.

When Navigation Platform has stopped or is partially started:

Start Navigation Platform with the command npstart and then re-execute the command.

When a startup error has occurred:

In the case of abnormal termination with message KDCZ50859-E:

Eliminate the cause of the error based on the error message. Then, stop Navigation Platform with the command npstop and restart it with the command npstart. If the error cannot be resolved, contact your customer support center.
In the case of abnormal termination with a message other than KDCZ50859-E:

Eliminate the cause of the error based on the error message and then execute the command npstart again.

When a stop error has occurred:

In the case of abnormal termination with message KDCZ50860-E:

Eliminate the cause of the error based on the error message, and then execute the command npstop again. If the error persists, contact your customer support center.

If it is necessary to stop Navigation Platform forcibly, for example because there is a possibility of monopolizing resources by continuously starting Navigation Platform, execute the command npstop with the -f option specified (to generate a forcible stop).
In the case of abnormal termination with a message other than KDCZ50860-E:

Eliminate the cause of the error based on the error message and then execute the command npstop again.

KDCZ70085-E

The setup command could not be executed, because Navigation-Platform-is-in-the-current-state. Perform unsetup of Navigation Platform, and then execute the command again.

Cause: The command npsetup cannot be executed while Navigation Platform is in its current status.
Action: To re-set up Navigation Platform, perform an unsetup and then try performing the setup again.

KDCZ70086-E

The command (command-type) could not be executed, because Navigation-Platform-is-in-the-current-state.

Cause

The command cannot be executed while Navigation Platform is in its current status.

Action

Take corrective action as follows, depending on the current status of Navigation Platform.

When setup was not completed:

Perform setup of Navigation Platform and then re-execute the command.

When an unsetup error occurred:

Take corrective action as follows, depending on the error message that was output when the command npunsetup terminated abnormally.

If the command terminated abnormally with message KDCZ50858-E:

Uninstall Navigation Platform by following the procedure below, and then re-install and set up Navigation Platform.

Restart the OS.
Delete the file Navigation-Platform-installation-directory\spool\ucnpstatus.
Uninstall Navigation Platform.
Delete Navigation-Platform-installation-directory.

If the command terminated abnormally with a message other than KDCZ50858-E:

Eliminate the cause of the error based on the error message, and then re-execute the command npunsetup.

KDCZ70087-E

The path specified by the argument is incorrect. You cannot use special characters or control characters to specify paths.

Cause

An invalid path was specified for an argument. The following characters are not allowed in a path:

&, |, !, <, >, ^, %, *, ?
Control characters (ASCII characters 0x00 to 0x1F and 0x7F)

Action

Check and, if necessary, revise the specified path, and then re-execute the command. Make sure that any opening double quotation mark (") is paired with a closing double quotation mark. Note also that the following characters are not allowed in directory or file names:

|, <, >, *, ?

KDCZ70702-I

The batch-collection command for collecting troubleshooting information ended successfully.

Cause: The command npsnapshotlog terminated successfully.

KDCZ70704-I

Usage: npsnapshotlog outputDirectory

Cause: This message shows the format of the command npsnapshotlog.
Action: Execute the command in accordance with the format that is shown.

KDCZ70705-E

The batch-collection command for collecting troubleshooting information is already being executed.

Cause

The command npsnapshotlog has already been started.

Action

If the command npsnapshotlog is already executing, wait for it to terminate, and then re-execute it again.

If the command is not executing, delete the directory Navigation-Platform-installation-directory\spool\lock\npsnapshotlog\running, and then re-execute the command.

You can check in the Applications tab of Windows Task Manager whether the command is running. Make sure that the command npsnapshotlog was not started as a task from the Administrator: Command Prompt window.

KDCZ70706-E

Processing to load the settings file of the batch-collection command for collecting troubleshooting information failed. (path of the settings file = absolute-path-of-the-settings-file-of-the-batch-collection-command-for-collecting-troubleshooting-information)

Cause: An attempt to read the settings file of the command npsnapshotlog failed.
Action: Check whether the file displayed in the settings file path exists. If the file does not exist, copy the snapshot log collection destination definition files ucnpsnapshotlog.conf and ucnpsnapshotlog.2.conf as instructed in the explanation in the Hitachi Navigation Platform Setup and Operations Guide of what to do when a problem arises.

KDCZ70707-E

A file already exists in the output-destination directory of the specified parameter. (file path = absolute-path-of-the-file)

Cause: The file already exists in the specified output destination directory.
Action: Specify a different directory, or move or delete the file that already exists.

KDCZ70708-W

Processing to obtain the troubleshooting information failed. (processing that failed = the-failed-processing)

Cause: An attempt to acquire troubleshooting information failed, but processing continues.

KDCZ70710-E

The work directory does not exist. (path of the work directory = absolute-path-of-the-work-directory)

Cause: The work directory does not exist.
Action: Check whether the directory specified in the work directory path exists. If it does not exist, create the directory, and then re-execute the command. If the problem persists, contact your customer support center.

KDCZ70711-I

Processing to obtain the materials finished. (materials = primary, secondary)

Cause: Data acquisition has been completed.

KDCZ70712-W

Processing to obtain materials failed for some materials. (materials = primary, secondary)

Cause: Acquisition of some data failed, but processing continues.

KDCZ70713-W

Processing to delete the internal file failed. (file path = absolute-path-of-the-file-that-failed-to-be-deleted)

Cause: An attempt to delete an internal file failed, but processing continues.
Action: Manually delete the file indicated by the file path.

KDCZ70714-E

The specified path of the output-destination directory does not exist. (path of the output-destination directory = absolute-path-of-the-output-destination-directory)

Cause: The specified output destination directory path does not exist.
Action: Create the output destination directory path and then re-execute the command.

KDCZ70715-W

The batch-collection command for collecting troubleshooting information ended. Processing to obtain troubleshooting information failed for some information items.

Cause: Some troubleshooting information failed to be acquired, and processing is terminating.
Action: Send the trace file of the command npsnapshotlog together with the acquired troubleshooting information to your customer support center.

KDCZ70716-E

Processing to obtain the troubleshooting information failed.

Cause: An attempt to acquire troubleshooting information failed.
Action: Contact your customer support center.

KDCZ70717-W

Processing to obtain materials failed. (materials = primary, secondary)

Cause: An attempt to acquire data failed, but processing continues.

KDCZ70800-I

Usage: npconvertoplog [-r] oplogDirectory

Cause: This message shows the format of the command npconvertoplog.
Action: Execute the command in accordance with the format that is shown.

KDCZ70801-E

The path to the specified directory was not found. (directory path = absolute-path-of-the-directory)

Cause: The specified directory path does not exist.
Action: Specify the path to a directory that exists and then re-execute the command.

KDCZ70802-E

Failed to rename the file. (file path = absolute-path-of-the-file)

Cause

An attempt to change the name of a file failed.

Action

Check the access permissions for the file path displayed in the message. Set the access permissions as necessary and then re-execute the command.

If the problem persists, contact your customer support center.

KDCZ70803-I

Execution of the command for renaming the operation log file was successful.

Cause: The command npconvertoplog terminated successfully.

KDCZ78001-E

Processing to deactivate the RD area failed.

Cause: An attempt to close an RD area failed in the command npreorg.
Action: Re-execute the command npreorg. If it fails again, contact your customer support center.

KDCZ78002-E

Processing to reorganize the table failed.

Cause

Table reorganization processing failed in the command npreorg.

If the following message is displayed in the file Navigation-Platform-installation-directory\logs\ucnp_reorg_traceN.log (where N is the file number), there is a risk of a timeout error:

KFPL20000-E

Action

Re-execute the command npreorg. If it fails again, contact your customer support center.

KDCZ78003-E

Processing to cancel the deactivation of the RD area failed.

Cause: An attempt to release the RD area hold failed in the command npreorg.
Action: Re-execute the command npreorg. If it fails again, contact your customer support center.

KDCZ79001-E

Processing to create the file failed. (file path = absolute-path-of-the-file-that-you-attempted-to-create)

Cause

An attempt to create a file failed. One possible cause is that the file cannot be written to the file path.

Action

Check if the file can be written to the file path. Also, if an error message was output to the file Navigation-Platform-installation-directory\logs\ucnp_reorg_traceN.log (where N is the file number), take corrective action as instructed in that message.

If the problem persists, contact your customer support center.

KDCZ79002-E

Processing to delete the file failed. Processing to reorganize the table ended successfully. (file path = absolute-path-of-the-file-that-you-attempted-to-delete)

Cause

An attempt to delete a file failed. The table reorganization processing itself was completed successfully.

Action

Delete the file manually.

In addition, because the process that was started in order to reorganize the table is still active, stop Navigation Platform with the command npstop.

KDCZ79056-E

Processing to delete the directory or file failed. (path of the directory or file that failed to be deleted = absolute-path-of-the-directory-or-the-file-that-failed-to-be-deleted)

Cause

An attempt to delete a directory or file failed. One possible cause is that a file or directory within the directory displayed in the message is being referenced.

Action

Check whether the directory or file displayed in the message is being accessed by a tool or other program. If it is, terminate the tool and re-execute the command.

If the problem persists, contact your customer support center.

KDCZ79057-E

Processing to copy the file failed. (path of the copy-source file = path-of-the-copy-source-file, path of the copy-destination directory = path-of-the-copy-destination-directory)

Cause

An attempt to copy a file failed.

Action

One possible cause is that the source file or destination directory displayed in the message is being referenced.

Check whether the source file or destination directory displayed in the message is being accessed by a tool or other program. If it is, terminate the tool and re-execute the command.

If the problem persists, contact your customer support center.

KDCZ79058-E

Processing to move the file failed. (path of the file to be moved = path-of-the-file-to-be-moved, path of the destination directory = path-of-the-destination-directory)

Cause

An attempt to move a file failed.

Action

One possible cause is that the file to be moved or the destination directory displayed in the message is being referenced.

Check whether the file to be moved or the destination directory displayed in the message is being accessed by a tool or other program.

If it is, terminate the tool, move the file to the destination directory manually, and then re-execute the command.

If the problem persists, contact your customer support center.

KDCZ79081-E

Processing to obtain the status of Navigation Platform failed.

Cause: An attempt to acquire the status of Navigation Platform failed.
Action: Contact your customer support center.

KDCZ79082-E

Processing to update the status of Navigation Platform failed.

Cause: An attempt to update the status of Navigation Platform failed.
Action: Contact your customer support center.

KDCZ79083-W

Processing to delete the exclusive lock directory failed. Manually delete the exclusive lock directory. (path of the exclusive lock directory = absolute-path-of-the-exclusive-lock-directory)

Cause: An attempt to delete the exclusive lock directory failed, but processing continues.
Action: Delete the exclusive lock directory displayed in the message manually.