The error message KEOS50133-E is output at the time of operating commands, when file input and output has failed. When the KEOS50133-E is output once, KEOS50133-E is output at the time of command operations onwards, and commands cannot be executed.

Following are the actions to be taken when KEOS50133-E is output:

1. Reference the message log and investigate the reason for the failure in file input and output, and eliminate the cause of the error.
   Investigate the following and eliminate the cause of the error:
   
   • Whether there is any process being accessed incorrectly under the Repository root
   • Whether access permissions are allocated appropriately
   • Whether the disk is full
2. Restore the environment from backup files.
   Specify the output destination directory of the backup file from the backup type output to the KEOS50133-E message.
   Output the backup file to the following directory:
   

    
   <Installation directory of Service Platform>\CSC\spool\manager\backup\<type>
    

   The recovery methods differ as per the status at the time of error occurrence. The following table describes how to perform recovery according to the status at the time of error occurrence:
   

   Table 7-54 Table How to recover according to the status at the time of error occurrence

   No	Type#1	Backup file name	Status at the time of error occurrence	How to perform recovery	Status after recovery
   1	import	crt_mngenv.zip	During backup	Delete crt_mngenv.zip	Before executing the command in which an error has occurred
   2		mngenv.zip	During file input output	Move mngenv.zip#2to any directory and empty the directory where mngenv.zip is stored. Execute the following command: cscenvrestore -user <user ID> -pass <password> -restorefile <File name moved to 1.>	Before executing the command in which an error has occurred
   3		del_mngenv.zip	After file input output (During backup file deletion)	Delete del_mngenv.zip.	After the command in which an error has occurred ends.
   4	repository	crt_rep.zip	During backup	Delete crt_rep.zip.	Before executing the command in which an error has occurred
   5		rep.zip	During file input and output	Delete the files under the following two directories#3 and empty the directory: <repository root>\hirep\configs\* <repository root>\manager\* Execute the following commands: cd <repository root> "<Installation directory of Service Platform>\jdk\bin\jar" xvf "<Installation directory of Service Platform>\CSC\spool\manager\backup\repository\rep.zip" Delete rep.zip and empty the following directories where rep.zip is stored: <Installation directory of Service Platform>\CSC\spool\manager\backup\repository\* Execute the cscrepls command and confirm that it ends normally.	Before executing the command in which an error has occurred
   6		del_rep.zip	After file input output (During backup file deletion)	Delete del_rep.zip.	After the command in which the error has occurred ends.

   Note#1

   Corresponds to the type described in the output destination directory of the backup file.

   Note#2

   mngenv.zip is a backup file the backup of is performed by the cscenvbackup command.

   Note#3

   rep.zip is a file in which files under the two directories (<repository root>\hirep\configs\*and <repository root>\manager\*) are zipped.