uCosminexus Service Platform, Setup and Operation Guide

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7.5.1 Error investigations in software settings that are required in execution environment

This subsection describes about how to perform the investigations when there is an error while executing the system operations such as environment settings for setup. For details about the logs, see 7.3 Acquiring failure information.

Organization of this subsection
(1) When an error occurs while operating the database
(2) When an error occurs while operating the Manager
(3) When an error occurs while operating the Component Container (J2EE server or Component Container)
(4) When an error occurs while operating Reliable Messaging
(5) When an error occurs while operating the DB Connector

(1) When an error occurs while operating the database

Investigate the error messages output to HiRDB log (pdlog(n)) for HiRDB. For details about the Oracle, see the documents published by Oracle Corporation.

(2) When an error occurs while operating the Manager

If you encounter an error that prevents Management Server or Management Server - Administration Agent from starting, investigate the error messages that Service Platform outputs to the Administration Agent, Management Agent, and Management Server logs.

(3) When an error occurs while operating the Component Container (J2EE server or Component Container)

If you encounter an error while you are operating the J2EE server, investigate the error messages that the J2EE server outputs to the J2EE server, redirector, and server management command logs.

(4) When an error occurs while operating Reliable Messaging

Initially, investigate the error messages output to message log. Investigate the start stop message log, method trace of Reliable Messaging.

When error code such as HRM-xxxxx is output to message, see 7.9 Error code details in the manual Cosminexus Application Server Cosminexus Reliable Messaging and take appropriate actions.

The information set up by Reliable Messaging for configuration property is required for investigating errors. Also the information set to DB Connector related to Reliable Messaging is required. These setup contents are checked again and investigations are done and respective actions are taken.

(5) When an error occurs while operating the DB Connector

Initially, investigate the error messages output to message log. Reference the operation log of the DB Connector (resource adapter) where error occurs.

The information set up in DB Connector is required for investigating errors. Please investigate the setup contents and take respective actions while executing these setup contents.