Failed to access the LDAP directory server. Exception=aa....aa

aa....aa: Exception code

Description

An exception occurred in JNDI when accessing the LDAP directory server.

The processing will be interrupted.

Action

Check the following details, and then re-execute the process:

• Is the LDAP directory server running?
• Are the following items specified correctly in the user management configuration file?
  - LDAP directory server URL
  - Base DN
  - Bind DN
  - Password
  
• Does the bind DN of the LDAP directory server, specified in the user management configuration file, have the access permission to refer or update the entries in the base DN?
• Is there an upper level entry of the base DN of the LDAP directory server specified in the user management configuration file?
• Are the extension object class and attributes for single sign-on registered correctly on the LDAP directory server?
• Are invalid character strings specified as user ID in the -u option of the ssoexport command?

If the setup is correct, the memory may be insufficient. Contact administrator of the host that executes the process, and then resolve the insufficient memory problem.

In cases other than the above, wait for some time, and then re-execute the process because the LDAP directory server may not be accessible due to temporary load.