You can connect to a client, display the client's windows, and perform operations in the windows. In addition to being able to perform keyboard and mouse operations, you can also transfer clipboard data.

In Remote Control Manager's File Transfer window, you can use drag-and-drop operations to transfer files between the central manager and client or between clients. You can also compress data to transfer files efficiently.

You can record the information displayed in a client window and save it to a file. To play back the file, you can use Remote Control Player provided by the Remote Control Manager. You can also convert a saved file to AVI format so that it can be played back in an environment where the controller is not available.

You can use the chat facility to communicate with a client that is under remote control. The chat facility can also be used between central managers and between clients.

A client can issue a connection request (that is, connect) to the central manager. Because the central manager that receives a connection request can check and connect to the requesting client, you can respond to client problems quickly.