When a device whose operation is suppressed is connected to the client PC, an operation-monitoring alert event for an invalid device connection can be reported as a JP1 alert event.

If the client version is 09-50, a JP1 event can be reported only when USB-connected media whose operation is suppressed are connected to the client PC. However, if the client version is 09-00 or earlier, no alert event is reported.

To report the operation-monitoring alert event for an invalid device connection, specify the settings as described below. For details about the settings for the relay manager and relay system, see (4) Notes on reporting invalid operations.

For details about the information that is output in this JP1 event, see 2.2.2 JP1 event attributes in the manual Administrator's Guide Volume 2.

Managing server or relay manager

• During the server setup, on the Event Service page, select the Enable the event service and Unauthorized operation event in operation monitoring check boxes.
  For details about the Event Service page, see 4.2.11 Event Service page in the Setup Guide.
  
• Select the Notify suppression event immediately check box in the Edit Software Operation Monitoring Policy dialog box (for uploading operation monitoring results).
  For details about the Edit Software Operation Monitoring Policy dialog box (for uploading operation monitoring results), see 6.2.4 Setup for uploading the operation monitoring result in the manual Administrator's Guide Volume 1.
  
• Specify either of the following:
  
  • Select the Exclude the specified media from suppression check box in the Edit Software Operation Monitoring Policy dialog box (for collecting external media operation log and setting suppression).
    For details about the Edit Software Operation Monitoring Policy dialog box (for collecting external media operation log and setting suppression), see 6.2.10 Setup for collecting logs of operations with external media and for suppressing operations with external media in the manual Administrator's Guide Volume 1.
    
  • In the Control Settings dialog box, select the Suppress usage and Send alerts check boxes.
    For details about the Control Settings dialog box, see 6.2.11 Setup for collecting device operation logs and for suppressing device operations in the manual Administrator's Guide Volume 1.
    

(a) Notes on reporting an operation-monitoring alert event for an invalid device connection

Notes when the client version is 09-00

• If USB-connected media with multiple device instance IDs are connected to a client PC, multiple operation-monitoring alert events for an invalid device connection might be reported.
• When USB-connected media are connected to a client PC for the first time, a device driver might be installed. When this occurs, multiple operation-monitoring alert events for an invalid device connection might be reported.
• No operation-monitoring alert event for an invalid device connection is reported for USB-connected media that are connected before the software operation status monitoring facility starts.
• If the OS of the client PC is Windows 2000, an operation-monitoring alert event for an invalid device connection cannot be reported for a USB-connected floppy disk drive.
• Depending on the type of USB-connected link cable, it might not be possible to report an operation-monitoring alert event for an invalid operation.
• Even when an operation-monitoring alert event for an invalid device connection is reported, the operation history and suppression history might not be reported to the managing server. To check the operation history and suppression history, either execute a Get software operation monitoring history job, or wait for lower systems to report the operation history and suppression history.
• If USB-connected media are connected to the client PC when an operation monitoring policy is applied, it might not be possible to acquire the correct information to be output in an operation-monitoring alert event for an invalid device connection.
• If one of the notes on suppressing external media operations is applicable and the operation of external media cannot be suppressed, no operation-monitoring alert event for an invalid device connection is reported.
  For notes on suppressing external media operations, see 2.5.5(2) Notes on suppressing external media operations.
  

Notes when the client version is 09-50 or later

• If a device for which multiple device instance IDs are set is connected to the client PC, multiple operation-monitoring alert events for an invalid device connection might be reported.
• When a device is connected to the client PC for the first time, a device driver might be installed. When this occurs, multiple operation-monitoring alert events for an invalid device connection might be reported.
• No operation-monitoring alert event for an invalid device connection is reported for a device that is connected before the software operation status monitoring facility starts.
• Even when it is necessary to restart the client PC to enable an operation monitoring policy for suppressing operations, an operation-monitoring alert event for an invalid operation is reported when the operation monitoring policy is set.
• Even when a product other than JP1/Software Distribution changes the device setting and device connection or when disconnection is detected, an operation-monitoring alert event for an invalid device connection is reported.
• If one of the notes on suppressing device operations is applicable and the operation of a device cannot be suppressed, no operation-monitoring alert event for an invalid device connection is reported.
  For notes on suppressing device operations, see 2.5.6(2) Notes on suppressing device operations.
  
• Because an operation-monitoring alert event for an invalid device connection is reported after device operation is suppressed (the device is disconnected), it might not be possible to acquire the following items (expanded attributes of the operation-monitoring alert event for an invalid device connection):
  
  • Device type
  • Friendly name
  • Device instance ID by type
  • Device instance ID of controller

When a client suppresses software startup, an operation-monitoring alert event for software startup suppression can be reported as a JP1 alert event. However, no alert event is reported if the client version is 09-00 or earlier.

To report the operation-monitoring alert event for software startup suppression, specify the settings as described below. For details about the settings for the relay manager and relay system, see (4) Notes on reporting invalid operations.

For details about the information that is output in this JP1 event, see 2.2.2 JP1 event attributes in the manual Administrator's Guide Volume 2.

If software startup cannot be suppressed, no operation-monitoring alert event for software startup suppression is reported. For details about cases in which software startup cannot be suppressed, see 2.5.3 Preventing software from starting.

Managing server or relay manager

• During the server setup, on the Event Service page, select the Enable the event service and Unauthorized operation event in operation monitoring check boxes.
  For details about the Event Service page, see 4.2.11 Event Service page in the Setup Guide.
  
• Select the Notify suppression event immediately check box in the Edit Software Operation Monitoring Policy dialog box (for uploading operation monitoring results).
  For details about the Edit Software Operation Monitoring Policy dialog box (for uploading operation monitoring results), see 6.2.4 Setup for uploading the operation monitoring result in the manual Administrator's Guide Volume 1.
  
• In the Monitoring target program list in the Edit Software Operation Monitoring Policy dialog box (for specifying monitoring target programs), set Operation for the software to be suppressed to Suppression.
  For details about the Edit Software Operation Monitoring Policy dialog box (for specifying monitoring target programs), see 6.2.6 Specifying the programs to be monitored in the manual Administrator's Guide Volume 1.
  

When a client suppresses print operations, an operation-monitoring alert event for print suppression can be reported as a JP1 alert event. However, no alert event is reported if the client version is 09-00 or earlier.

To report the operation-monitoring alert event for print suppression, specify the settings as described below. For details about the settings for the relay manager and relay system, see (4) Notes on reporting invalid operations.

For details about the information that is output in this JP1 event, see 2.2.2 JP1 event attributes in the manual Administrator's Guide Volume 2.

If printing could not be suppressed, no operation-monitoring alert event for print suppression is reported. For details about cases in which printing cannot be suppressed, see 2.5.4(3) Notes on suppressing printing.

Managing server or relay manager

• During the server setup, select the Enable the event service and Unauthorized operation event in operation monitoring check boxes in the Event Service page.
  For details about the Event Service page, see 4.2.11 Event Service page in the Setup Guide.
  
• Select the Notify suppression event immediately check box in the Edit Software Operation Monitoring Policy dialog box (for uploading operation monitoring results).
  For details about the Edit Software Operation Monitoring Policy dialog box (for uploading operation monitoring results), see 6.2.4 Setup for uploading the operation monitoring result in the manual Administrator's Guide Volume 1.
  
• Select the Suppress printing check box in the Edit Software Operation Monitoring Policy dialog box (for configuring collection of print operation logs and suppression of print operations).
  For details about the Edit Software Operation Monitoring Policy dialog box (for configuring collection of print operation logs and suppression of print operations), see 6.2.9 Setup for collecting print logs and for suppressing print operations in the manual Administrator's Guide Volume 1.
  

• To report invalid operations, you need to specify the settings described below in the relay manager. Note that these settings are not required if JP1 events are to be reported from the relay manager.
  
  • In the basic settings for the relay manager, on the Report To Higher System page, select the When result is received from managed hosts radio button.
  • In the basic settings for the relay manager on the Report To Higher System page, if both the Specify whether to relay operation monitoring history to the higher system check box and the Relay radio button are selected, select the Startup suppression information check box.
    For details about the Report To Higher System page, see 4.3.2 Report To Higher System page in the Setup Guide.
    
• To report invalid operations, you must specify the following in the relay system:
  
  • In the basic settings for the relay system, on the Report To Higher System page, select the When result is received from managed hosts radio button.
    For details about the Report To Higher System page, see 5.2.5 Report To Higher System page in the Setup Guide.
    
• If you specify that the operation monitoring history be saved at the relay manager, use a version of relay manager that is the same as or newer than lower systems.
  If a relay manager of version 08-10 or earlier receives an operation-monitoring alert event for an invalid device connection, suppression history containing only dates ends up being stored in the operation monitoring log database.