Job Management Partner 1/Asset Information Manager Administrator's Guide

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2.7.1 Checking operation logs (Operation Log List)

By using the Operation Log List job menu, you can check user operation logs such as those for file creation date/time and the PC stop date and time. The Operation Log List window allows you to directly access the JP1/Software Distribution database and check the operation logs stored in the database for each device.

With the default setting, only the administrator can execute operations from the Operation Log List window.

To check the operation logs, start from the Operation Log List window, which is displayed by clicking the Operation Log List job menu. The following figure shows the Operation Log List window.

Figure 2-82 Operation Log List window

[Figure]

Specify conditions, as necessary, and click the Search button. A list of search results that match the conditions is displayed.

Organization of this subsection
(1) Searching for operation logs
(2) Using a search pattern to search for the operation logs
(3) Checking operation log details for each device
(4) Checking the asset information of a device
(5) Downloading search results

(1) Searching for operation logs

Specify search conditions and search for the operation logs. Depending on the search conditions, a large volume of search results might be displayed. You should therefore specify appropriate search conditions so that the target information can be narrowed down.

You can also search for the operation logs by using a preset search pattern. For details about using a search pattern to search for the operation logs, see (2) Using a search pattern to search for the operation logs.

To search for the operation logs:

  1. Specify search conditions.
    For Logs to display, select the check boxes of the operation logs that you wish to search for. For details about specifying Logs to display, see (a) Specifying Logs to display.
    To clear all the conditions, click the Clear button.
  2. Click the Search button.
    The operation logs that match the search conditions are displayed.
    The number of logs displayed in the search results is the number for each JP1/Software Distribution table that was set for Number of search results acquired for the operation log in the Server Setup dialog box.
    You can also register the conditions specified in step 1 as a search pattern. For details about registering a search pattern, see (2)(b) Registering or updating a search pattern.

You can trace user operations from the File Operation Trace dialog box, which you display by clicking a link under File name. For details about how to trace user operations, see 2.7.3 Tracing user operations.

(a) Specifying Logs to display

For Logs to display, select the check boxes of the operation logs to be checked, and specify conditions in the displayed search items. The following table lists and describes the check boxes for the operation logs to be checked and the linked products.

Table 2-4 Check boxes for the operation logs to be checked and the linked products

Operation log to be checked Corresponding check box
Date and time a program was started, stopped, or suppressed Program start log
Change made to a window title Window title change log

  • Folder or file manipulation
  • Print operation
File operation log
Start, termination, log-on, or log-off operation on the PC PC startup log
Title or URL of an accessed Web tab Web access log

  • External media connection or disconnection
  • Operation that permits or suppresses a connection to external media.
External media log

The following explains the specification of and provides notes for Logs to display.

The following provides notes about selecting File operation log in Logs to display, and about searching for the file operation logs:

(b) Operation logs corresponding to Type items for File operation log

The Type items that are specified when File operation log is selected for the Logs to display search condition include items that correspond to multiple JP1/Software Distribution types.

The following table shows the operation logs types in JP1/Software Distribution that correspond to the Type items of File operation log.

Table 2-5 JP1/Software Distribution operation log type that correspond to Type items

Type item Operation log type in JP1/Software Distribution
Created
  • Create file
  • Create folder
Opened
  • Open file
Deleted
  • Delete file
  • Delete folder
Copied
  • Copy file
  • Copy folder
Renamed/Moved
  • Move file
  • Move folder
  • Rename file
  • Rename folder
Printed
  • Printed
Printing suppression
  • Printing suppression
Print suppression released
  • Print suppression released (applicable when the result is Successful or Failed)

(2) Using a search pattern to search for the operation logs

A search pattern has pre-registered search conditions for an operation log to be searched for. By using search patterns to search for operation logs, you can eliminate the work of setting search conditions for each search. The following diagram shows the Search pattern setup area.

Figure 2-83 Search pattern setup area

[Figure]

An example of the procedure for using a search pattern to search for an operation log is described below. In this example, the operation log that records files removed from the organization is searched for.

To use a search pattern to search for an operation log:

  1. Using the Search pattern combo box, specify the Copy detections search pattern.
    Copy detections is a search pattern provided as a default pattern. For details about other search patterns provided as default patterns, see (a) Search patterns provided as default patterns. Correct the search conditions as necessary.
    To return the conditions to the initial status, click the Clear button.
  2. Click the Apply button.
    The search pattern is applied to the search conditions. The Copy detections search pattern sets the following search conditions:
    • Logs to display: File operation log
    • Type: Copied
    • Drive type: All
    Check the search conditions before the search, because a large volume of search results might be displayed.
  3. Click the Search button.
    The operation logs that match the search conditions are displayed.
    The number of logs displayed in the search results is the number for each JP1/Software Distribution table that was set for Number of search results acquired for the operation log in the Server Setup dialog box.
    If you changed the conditions of the search pattern that was set in step 1, you can register the search pattern as a new search pattern. For details about registering a search pattern, see (b) Registering or updating a search pattern.
(a) Search patterns provided as default patterns

The following table lists and describes the provided default search patterns and the log data that is displayed.

Table 2-6 Description, and logs to display of available search patterns

Search pattern Description Logs to display
Site inspections This pattern checks window titles, such as the sites viewed by users.
  • Window title change log
Copy detections This pattern checks the copying of folders or files.
  • File operation log
Program start preventions This pattern checks startup suppressions of programs.
  • Program start log
Output of all logs This pattern checks all operation logs.
  • Program start log
  • Window title change log
  • File operation log
  • PC startup log
  • Web access log
  • External media log
Output of all program start logs This pattern checks the start, termination, or suppression of programs.
  • Program start log
Output of all window title change logs This pattern checks window title changes.
  • Window title change log
Output of all file operation logs This pattern checks user operation of folders or files.
  • File operation log
Web access logs This pattern checks the title or URL of accessed Web tabs.
  • Web access log
Print logs This pattern checks print operations.
  • File operation log
External media logs This pattern checks connections and disconnections with external media, as well as the operations for permitting or suppressing connections to external media.
  • External media log
Output of all PC startup logs This pattern checks PC start, stop, logon, and logoff operations.
  • PC startup log
(b) Registering or updating a search pattern

Any number of search patterns can be registered.

To register or update a search pattern:

  1. Set the search conditions.
    Set the search conditions according to the purpose of the search. Set appropriate search conditions because otherwise a large volume of search results might be displayed.
    To update a search pattern that is already registered, select the search pattern and click the Apply button. After the search conditions for that pattern are set, change the search conditions.
  2. Enter a search pattern name in the Search pattern combo box.
    If you are updating a search pattern, check that you have entered the search pattern name to be used after the update.
  3. Click the Save button.
    A dialog box for confirming the registration or update is displayed.
  4. Click the OK button.
    The search pattern is saved with the conditions that were set.
    If the search pattern name that you specified in step 2 is not registered, a new search pattern is registered. If you set a search pattern name that is already registered, the search pattern is updated with the search conditions that were set.
    During registration if another user has registered a search pattern with the same name, an error occurs when you click the OK button. In this case, save the search pattern by specifying a different name.

Note:
When you upgrade from Asset Information Manager version 08-00 or later, the default search patterns are overwritten. If you need these search patterns, save them under different names before you upgrade.
(c) Deleting a search pattern

To delete a search pattern:

  1. From the Search pattern combo box, select the search pattern to be deleted.
  2. Click the Delete button.
    The dialog box for confirming the deletion is displayed.
  3. Click the OK button.
    The selected search pattern is deleted.

(3) Checking operation log details for each device

Clicking the Date/time link in the search results displays the Operation Log Details dialog box. This dialog box allows you to check the operation log of devices having the same host name within the specified time range.

The following figure shows the Operation Log Details dialog box.

Figure 2-84 Operation Log Details dialog box

[Figure]

In Display start and Display end, specify the time range (minutes) of the logs you wish to check, and then click the Refresh button. The time of the selected log is used as a reference, and you can check all operation logs of that device that fall within the specified time range. The operation log of the reference time is displayed in a purple frame. You can specify a time range from 0 to 30 minutes. With the default settings, logs that were collected within 5 minutes before or after the specified log are displayed.

You can trace user operations from the File Operation Trace dialog box, which you display by clicking a link under File name. For details about how to trace user operations, see 2.7.3 Tracing user operations.

(4) Checking the asset information of a device

You can view details of a target device by clicking the Host name link in the search results. The details that can be viewed is the information managed by Asset Information Manager. If the selected Host name corresponds to one device, clicking the Host name link displays the Device Details dialog box, which allows you to check details for that device.

If there are two or more corresponding devices, clicking the Host name link displays the Operation Log - Device List dialog box, which allows you to view a list of the corresponding assets. To view details of the target device, click the corresponding Asset No. link in the Operation Log - Device List dialog box. The Device Details dialog box is displayed, and you can view the details.

(5) Downloading search results

You can download the search results list as a CSV file. To do so, set the search conditions of the operation logs to be output to a CSV file, and then click the CSV button.

The number of logs output to the CSV file is the number for each JP1/Software Distribution table that was set for Number of search results acquired for the operation log in the Server Setup dialog box. This is the same as the number of acquired search results displayed in the Operation Log List window.

To output all operation log entries that correspond to the specified search conditions, execute jamTakeOperationLog.bat as a user with administrator permissions. For details about executing jamTakeOperationLog.bat, see 7.3.1 Executing jamTakeOperationLog.bat in the Planning and Setup Guide.