Job Management Partner 1/File Transmission Server/FTP Description, Reference and Operator's Guide

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9.1 Error handling procedures

This section describes the procedures for handling errors that might occur while you are using JP1/FTP.

  1. Checking the processing event
    Check the processing event that was underway when the error occurred. If a message has been output, check the details of the message (for the messages, see 8. Messages). For details about the log information that is output by JP1/FTP, see 9.2 Types of log information.
  2. Collecting data
    Collect data to determine the cause of the error. For details about the data to collect, see 9.3 Data to collect when a problem occurs.
  3. Checking the problem
    Check the cause of the problem on the basis of the collected data. Also isolate the problem or the affected range.

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